Senior Software Engineer (Backend)

ITjobs.ca • Vancouver, British Columbia, Canada • 12h ago

Overview

Qualifications Required Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 4 years technical engineering experience with coding in languages including, but not limited to, C, C , C#, Java, JavaScript, or Python
OR equivalent experience.
2 years of working experience with Backend services.
2 years of working experience with Object Oriented Design.

Other Requirements

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

2 years engineering experience with highly scalable cloud services.
Knowledge of modern AI technologies, especially in areas of NLP and speech recognition.

Responsibilities

Design and develop large scale distributed software services leveraging cutting-edge AI technologies.
Design solutions with a solid focus on high availability and scalability, robustness, and observability.
Collaborate with cross-functional teams, including product managers, partner backend teams, data engineers, and UX/UI designers, to gather requirements, define project scope, and translate business needs into technical solutions.
Identify hard problems, evaluate the pros/cons of practical solutions, and drive decision-making.
Contribute to long-term design thinking for systems and engineering processes with simplicity and maintainability as core tenets.
Diagnose and correct service and application issues.
Build software prototypes and conduct experiments to evaluate alternative solutions.
Take end-to-end responsibility for the development, documentation, observability, quality, testing, and production readiness of the components you build. Adhere to and drive modern software engineering practices through code and design reviews, and by using data/telemetry to make decisions.
Develop "best-in-class" engineering for our services by ensuring that the services and the components are: well-defined and modularized, secure, reliable, reusable, diagnosable, and actively monitored.
Stay abreast of advances in industry trends, AI technologies, and emerging use cases relevant to contact center operations, and propose innovative solutions to enhance our application's capabilities.
Become part of a talented IC3 team that values diverse ideas, perspectives, and backgrounds and be a role model for an open, honest, and inclusive approach to solving problems.
Embody our Culture \& Values

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