A Day in the Life A Day in the life:
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Conducts on-site education and / or consulting.
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Supports field personnel in providing the best possible outcomes and service for Medtronic customers.
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Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s).
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Participates in conventions, forums, and meetings to increase product awareness.
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Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support.
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Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team.
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Serves as a technical resource to support sales of a specific medical product or solution.
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Responsible for reporting complaints and Adverse Drug Reactions (ADR)
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Provide leadership and direction in all aspects of the establishment, implementation, promotion, and administration of the clinical education activities, to include assessment, curriculum planning, communications and clinical skills development, and educational support
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Develop and execute clinical education programs designed to enhance user
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Assist in developing objectives, and programs for marketing and selling the Company's
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Plan, direct, and coordinate educational workshops, and other programs, events, and
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Work with other departments to establish priorities for the Company direction, new product development, and customer satisfaction
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Education reporting requirements (Must document all clinical support and education)
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Conduct Monthly Business Reviews with RSM \& SPM
REQUIRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
- High School Diploma or GED
- Associate degree, or;
- Bachelor's degree
- A Bachelor's degree and currently enrolled in a certificate program from a pacing school
JOB EXPERIENCE
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Minimum 6 years of work experience in the healthcare or engineering field, with a High
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Minimum 4 years of work experience in the healthcare or engineering field, with an
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Minimum of 2 years of work experience in the healthcare or engineering field, with a
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Minimum 3 years of any prior professional experience, with a bachelor's degree and
DESIRED/PREFERRED QUALIFICATIONS
KNOWLEDGE/EDUCATION
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N/A
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Background in Nursing Education would beneficial
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Minimum of 5 years of experience in healthcare related Sales and/or Marketing
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Strong knowledge of the healthcare system (National, Provincial and/or Regional level)
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Medical device experience
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Ability to develop and present educational programs and/or workshops
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Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
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Skill in organizing resources and establishing priorities
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Knowledge of adult education and communication principles and practices
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Outstanding interpersonal, verbal and written communication skills and the ability to communicate and work effectively within a diverse community
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Desire to help others
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Composed under stress
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Strategic planning skills
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Strong communication skills
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Advanced knowledge and understanding of nursing and/or medical principles, methods, and procedures
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Ability to develop, implement and evaluate clinical education methodologies and assessment instruments
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Ability to organize, prioritize and schedule work assignments
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Working knowledge of conflict resolution and mediation principles and techniques
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Must have a valid driver's license with no restrictions.
PHYSICAL JOB REQUIREMENTS
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Travel required for training, customer events, symposia, field activities and case
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On-call and travelling after hours may be required for case coverage and/or field
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Clinical Specialists are required to be within their assigned territory each day to be
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Minimum travel of 50-60% of any given work week
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The physical demands described within the Responsibilities section of this job
Physical Job Requirements Benefits \& Compensation
Medtronic
