Manager, IT Demand Management

Medavie • New Brunswick, Canada, Canada • 8h ago

Position Type

The Opportunity

Preferred Location:

Key Responsibilities

Represents an integral function of IT Enterprise planning responsible for managing the backlog for all technology initiatives. Works closely with all levels of IT and business leadership.
Manages the IT Demand Management process leveraging current practices to enable the effective gathering of overall portfolio demand to determine commitment and sequencing throughout the organization.
Collaborates closely with the Corporate Project Management Office and IT Leadership for the effective sequencing of projects in alignment with corporate priorities and available delivery capacity.
Develops and maintains strong relationships with key Business Units stakeholders to understand business needs and priorities; and create insights related to the technology business demand. Interfaces with key Business and Finance stakeholders; and engages within the IT division as required to support business case activities.
Ensures effective communication to all levels of leadership of the demand, planning commitments and business value from technology investments. Supports the creation of portfolio reports for steering committees; and leads regular portfolio health reviews with key Business and IT stakeholders.
Acts as a central point of contact for the business to facilitate responses to RFPs, leveraging expertise within the IT division.
Facilitates the collaboration across IT disciplines such as enterprise architecture, enterprise business analysis, application and digital technology, release management and resource managers to evaluate projects and produce delivery estimates. Supports the creation and update of technology delivery roadmaps.
Manages a team including IT Planning Analysts and Enterprise Business Analysts.
Supports and provides input to IT budgeting and corporate planning activities.
Ensures adherence and matures portfolio management processes and standards, promoting a culture of Continuous Improvements to identify and implement further enhancements or efficiencies.

Qualifications Education:

Work Experience

Minimum of 15 years of progressive IT experience in a Business or IT Delivery Management role involving complex technology implementations, including large transformational initiatives
Minimum of 7 years of people leadership experience (career management, hiring, performance management, coaching)
Strong portfolio management expertise (gating process, prioritization frameworks, demand/capacity management)
Strong understanding of financial and budget management principles as well as financial investment categories
Excellent and deep understanding of Business Analysis discipline (role, deliverables and standards)
Strong experience in contract management and procurement of technology products and/or services
Strong experience in RFP process
Solid experience presenting to and engaging with Senior Executives, with exceptional communication and influencing skills interacting with all leadership levels
Experience in Insurance and/or Health sector is an asset

Language:

Security Clearance:

#CBM2 .

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