Who we are About the team What you'll do Responsibilities
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Manage, mentor, and inspire a growing team of 8 content designers and a content design manager, providing direction and pushing the quality of the work
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Drive the strategy and planning for the discipline of Content Design across the Design team and the broader company, including people, process, and tooling
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Identify opportunities for the Content Design team to offer a content strategy perspective throughout the product development process and to lead content-driven projects
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Set and uphold Stripe's content quality bar and lead initiatives that ensure our writing is always clear, useful, accessible, and on brand
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Streamline processes and writing workflows, setting the bar for documentation, guidance, writing style, and collaboration with other content functions and localization
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Own and evolve product content governance models, including information architecture decisions
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Report to the Head of Design and sit on the Design Leadership Team
Who you are Minimum requirements
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Extraordinary writing and storytelling skills
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An ability to work at different altitudes as a leader and have superb attention to detail
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Experience methodically and successfully developing the skills and careers of team members
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Relentless user focus and a deep understanding of design process, leveraging research, data, and UX best practices
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Experience writing and designing for a global audience
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An ability to think big and understand complex feature sets and the highly technical nature of Stripe's products
Preferred qualifications
Pay and benefits Team Job type
Stripe
