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About Salesforce
Responsibilities
- Identifying and creating new qualified opportunities within current customer base, progressing those deals through a sales cycle to closed won
- Engage with license sales team and customers using a consultative selling approach that positions Salesforce Services and the Associate Account Partner as a long-term trusted advisor
- Create compelling vision and clearly communicate our entry point services solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform
- Create a positive impression with our customers by providing them with a world class experience
- Support Professional Services account team through execution of vision aligned to business strategy
- Collaborating with business development and core selling teams on account strategy
- Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes
- Meet or exceed quota
- Partner with the Customer Success ecosystem to ensure customers are optimizing their Salesforce investment.
- Consistently meet or exceed quota with experience closing deals with a 2 week to 3 month deal cycle.
Minimum Qualifications
- 3+ years of sales experience (software and/or professional services is a plus)
- Experience with complex, escalated customer situations with the ability to navigate large organizations and gain executive level buy-in
- Demonstrate ability to develop and maintain external (Director, VP or C-level relationships) and internal relationships where you are recognized as a trusted advisor
- Ability to prioritize, multi-task, and perform effectively under pressure
- Great attention to detail, with strong analytical and problem solving skills
- Expertise facilitating meetings and presenting to an executive level audience in a concise, inspirational and convincing manner
- Strong track record of quickly learning new processes and products
Preferred Qualifications
- 3+ years of consultative sales experience including 2+ years of inside/field sales experience
- Knowledge of business processes (e.g. Sales, Marketing, Service, Support), and the ability to link business processes with product/technical solutions.
- Understanding of customer success principles, approaches and considerations
- Ability to travel
Desired Skills
- Knowledge of Salesforce's applications and value proposition
- Software and/or IT consulting sales experience preferred
- Knowledge of Salesforce product and platform features, capabilities, and best use
- Ability to prioritize, multi-task, and perform effectively under pressure
- Highly collaborative and consultative work style, ability to thrive in a high velocity, highly dynamic work environment
- Experience working with or knowledge of one of more of the following industries - Healthcare/Life Sciences, Retail and Consumer Good, Financial Services, Manufacturing, Utilities, Automotive, Public Sector, Communications, Media, Technology