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Identify and target new businesses to expand the company's client base and increase market share.
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Prepare and submit comprehensive responses to Requests for Proposals (RFPs) to secure new business opportunities.
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Develop and nurture relationships with a designated book of accounts, ensuring high levels of customer satisfaction and retention.
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Conduct visits to customers to assess and quote on scrap metal materials, providing timely and competitive pricing.
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Accurately determine pricing for materials received from active accounts, balancing profitability with market competitiveness.
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Manage asset allocation including selecting appropriate bin sizes for customer sites to ensure effective service and optimal bin turnover.
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Foster positive working relationships with all internal customers including all metal recycling yards
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Work closely with sales, marketing, and operations teams to ensure seamless service delivery and customer satisfaction.
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Regularly verify and update contact information for active accounts to enhance communication and service delivery.
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Proven experience in customer service or outside sales, preferably in the scrap metal or recycling industry.
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Strong relationship-building and communication skills to effectively engage with clients
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Ability to analyze market trends and competitor activities to inform strategies.
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Willingness to travel frequently to meet clients and explore new markets.
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Highly proficient in Microsoft Office (Excel, Word, Outlook, Power Point). High Proficiency in programming functionality would be considered an asset
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Detail oriented with the ability to do research and understand economic drivers
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Strong ability to build working relationships and contacts within the organization as well as with external regulators, vendors, and contractors
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A positive, self-motivated and energetic team player attitude with a willingness to work independently in a fast-paced and dynamic environment while sharing experiences and knowledge with others and contributing to team goals
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Ability to travel in all weather and road conditions to various locations and conducting on-site visits.
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Competitive industry wages, and compensation programs which includes:
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Employer paid benefits: health, dental \& more
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Health care spending account
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Employee wellness program
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Employee savings plans
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Career progression
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A competitive employee referral program
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Industry leading safety standards
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Community investment initiatives