Bilingual Team Assistant
What will you do?
- Provide administrative support services to Care Coordinators
- Process new referrals, and orders for services, supplies and equipment
- Process and assist in managing confidential patient records
- Enter, update and maintain a high volume of patient data in the electronic database
- Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
- Provide back-up support to other positions, as required
Team/Department:
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Affiliation:
Reporting to:
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What you must have?
- A Grade 12 diploma (minimum)
- 2+ years' related office experience
- Accurate keyboarding/data-entry skills
- Proficient with database software, MS Word and Excel, and other applications in a Windows environment
- Excellent organizational skills and ability to work with minimal supervision
- Advanced multi-tasking skills, with the ability to meet performance and service goals
- Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wide-ranging cultural, ethnic and socio-economic backgrounds
- Excellent oral and written communication skills, including strong listening skills
- Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
- Fluency in ENglish and French is required.
- We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
What would give you the edge?
- A college diploma in the health or social services field, or business/office administration
- Familiarity with medical terminology, and office administrative procedures/concepts
- Knowledge of services provided by Ontario Health atHome
What do we offer?
- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan
- Salary: $26.253
Who are we? We are Ontario Health atHome, ready to serve every person in Ontario.
Why join us? If you're interested in driving excellence in care and service delivery
Equity, Inclusion, Diversity and Anti-Racism Commitment
