Part Time Team Lead

The Body Shop • Kelowna, British Columbia, Canada • 22h ago

More about the role

Handle customer concerns efficiently \& effectively, sharing feedback with Store Management team as needed
Problem solves effectively \& proactively as much as possible using available resources
Creatively support upkeep of store lay-out \& visual merchandising, inventory management \& other store operations as needed.
Communicate effectively \& act as a flexible \& responsible role model to your team
Interest in \& passion for learning about \& leveraging knowledge of the beauty market, our competitors \& our products.
Working with the Store Management team to:

What we look for

Experience in a customer facing role and a genuine passion for beauty \& the retail industry
Ability to communicate \& listen effectively \& demonstrate operational skills
Strong interpersonal skills to build rapport with customers \& provide appropriate solutions to customer needs
A positive mindset with the willingness to continuously develop yourself
Ability to multitask, manage time \& work flexible hours
Ability to work independently with minimal direction

What we offer

Comprehensive onboarding in your new position
Training hours for you \& your team as needed
A 50% staff discount on regular product \& 30% on Gifts
Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
Paid volunteer days - so you can spend time with the causes that matter to you
Ability to make connections with Community Partners to drive local activism
(UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
Ability to offer a real living wage to your Customer Consultants
Opportunities to grow within the Brand
Encouragement \& support to be exactly who you are - employees may join any/all our Inclusion \& Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender \& This Ability Disability Network

Purpose Leadership

The Body Shop

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