Job Title: Senior ISO Quality Assurance SpecialistContract Duration: 156 weeks
Work Mode: Hybrid, 2-3 days per week on site(250 Bloor St E, Toronto)Hours per day: 7 hours
Job Summary:We are seeking a highly experienced ISO Quality Assurance Specialist with 8+ years of expertise in quality checks, internal audits, and compliance with international standards such as ISO 9001. The successful candidate will be responsible for leading internal audits, ensuring ongoing ISO compliance, and driving continuous improvement initiatives across the organization. Key Responsibilities:Lead and perform internal audits in compliance with ISO 9001:2015 and other applicable standards (ISO 14001, ISO 27001, etc.).
Identify non-conformities, analyze root causes, and implement corrective and preventive actions (CAPA). Develop, review, and maintain QMS documentation including quality manuals, SOPs, process flows, and audit checklists. Coordinate with external auditors and facilitate successful ISO certification and surveillance audits.
Train teams and departments on quality procedures, audit readiness, and ISO requirements
Define and monitor quality KPIs and support management reviews with data-driven insights. Promote a culture of continuous improvement, supporting Lean/Six Sigma initiatives and process optimization. Collaborate with cross-functional teams to ensure quality assurance is integrated into every phase of operations.
Required Qualifications:Bachelor's degree in Engineering, Quality Management, or a related field.8+ years of hands-on experience in ISO quality audits, compliance, and quality system implementation. Certified ISO 9001 Internal Auditor or Lead Auditor. Strong understanding of quality control methodologies, documentation practices, and compliance requirements.
Excellent written and verbal communication skills with experience in audit reporting and training delivery. Proficiency in QMS software tools, Excel, and process mapping. Preferred Qualifications:Familiarity with other standards: ISO 27001, ISO 14001, or ISO 45001.
Experience in a regulated industry such as automotive or IT services. Knowledge of ITIL or other process improvement frameworks.
