Craft Translation, part of the Interpublic Group of Companies, is seeking an enthusiastic client facing FREELANCE TRANSCREATION PROJECT MANAGER. The role will be partially remote and you will be responsible for a variety of fast-moving Marcom accounts.
In this position, you will be responsible for:
- Own overall responsibility for clients and full project lifecycle including: quoting, execution, planning, account development, and continuous improvement
- Close collaboration with other team members in different time zones, making resource decisions based on client needs and budget.
- Identify client needs/opportunities that might not be apparent from an individual project scope or workstream
- Manage and help craft the team's business plan and P\&L
- Meet/exceed revenue and margin targets on the above
- Meet and exceed targets and client expectations for quality and service as applicable and defined, or reasonably inferred resources, traffic efficiently, manage review, feedback, delivery, and follow up
- Respond to client feedback efficiently and professionally
- Cultivate existing client relationships, turning account from "satisfied" to "highly satisfied"
- Act on potential leads for growth within an existing client relationship
Our ideal candidates are energetic, passionate, intellectually curious, and meticulously organized; they thrive under pressure in a fast-paced environment and succeed in challenging client situations. Everyone in our team is a team player, we don't have room for an ego and expect everyone to pull their weight and get their hands dirty. As the role is fully remote we are looking for someone who is highly organized, conscientious, able to manage their own time and focused on attaining goals and delivering great work rather than just "putting in the seat time".
Required skills:
Bachelor's degree or higher in relevant field
4 years' project / account management experience at a transcreation agency/ad agency
Client-facing experience while handling complex projects
Expert knowledge of the translation/transcreation process in the context of marketing/advertising
Proven experience handling print and digital projects
Ability to work with, and manage a team, locally and remotely
Excellent written and verbal English skills
Excellent organizational and multi-tasking skills
Outstanding problem-solving and analytical skills
Proficiency with CAT tools and workflow tools, experience with Smartling tool
What will make you stand out from other applicants:
Competency in two or more languages
Project management and Account management experience in an integrated production agency
