Service Advisor

BMW • Toronto, Ontario, Canada • 22h ago

We offer...

Salary Based Pay Plan plus Bonuses
A Great Working Environment
Drive Your Brand Incentive
Team Outings
Health, Dental and Life Insurance; Profit Sharing Opportunities
A Family Run and Owned Dealership

You need...

A Positive \& Friendly Attitude
A Strong Desire to Provide an Exceptional Client Experience
Excellent Follow-up and Follow-through Skills to Ensure Client Satisfaction
To be Completely Comfortable selling Luxury Products and Services
Minimum 2 years experience as a Service Advisor

Specific job functions...

Greet customers as they come in for service in a friendly and professional manner
Review history \& current vehicle data to promote required service \& recommendations, including monthly specials
Accurately document client concerns, initial costs and contact information on the repair order
Keep clients updated with vehicle status
Accurately report diagnostics and estimates to the customer
Document approved repairs and update promise times
Review all written notes and charges on the invoice once repairs are completed and prior to billing
Review and ensure all open RO's are closed as quickly as possible
Perform other duties related to skills and experience as required by management

BMW

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