Competition #2025-235-CS*Technical Project Manager (2025-235-CS)***Employment Type:Permanent Full-Time, Non-Bargaining Unit (2 Vacancies)Work Hours:35 hours/weekWork Setting:Hybrid - Opportunity to Work Remotely after Orientation \& Training PeriodSalary:$75,000 - $85,000Application Deadline:**May 8, 2025 by 11:59 pm
Program Overview -- Project Management Office, Central Services
What You Will Do
- Responsible for the end-to-end delivery of large-scale technical projects, from project initiation through to implementation, onboarding and control
- Research, analyze, and engage in problem statement and digital solution discovery processes
- Liaise with all stakeholders, including Executive Sponsors, business unit and shared service representatives and others as identified
- Facilitate working sessions and key meetings with stakeholders from frontline users to management and leadership, as well as working teams, both internal and external
- Drive alignment across and between project stakeholders, including senior leaders, securing decisions as needed to move projects forward
- Manage vendor relationships where required, including RFP processes, vendor selection and ongoing vendor engagement
- Ensure project budgets and resources are managed effectively
- Develop and maintain critical project artifacts, inc. project plans, project roadmaps, detailed business requirements, risk assessments, stakeholder assessments, communication and change management plans
- Resolve issues and risks as identified, escalating where appropriate and offering recommendations
- Oversee communication, training and change management of impacted teams throughout all phases of project delivery
What You Bring to the Team
- Bachelor's degree in a field related to Business Administration, Project Management, Computer Science, Engineering, or in a related technical field
- 3-5 years of experience in technical project management
- 3 years of experience with business analysis, systems design and impact measurement frameworks
What Will Set You Apart
- Experience with SDLC, user stories, quality assurance and user tests
- Knowledge of waterfall and agile project management methodologies and tools
- Continuous improvement methodologies and process mapping
- Developing business requirements for technical systems
- Change management engagement with a variety of stakeholder groups is an asset
- Proven experience in developing and implementing training plans
- Working in a non-profit organization and/or social service agency is an asset
- Microsoft's Dynamics 365 and Power Platform (e.g., Power Apps, Power Automate, Power Pages), are assets
- Digital solutions such as CRMs or ERPs are assets
- Digital solutions in healthcare, housing, education, childcare or financial services are assets
- Experience working in a matrixed reporting structure is an asset
- Interpreting stakeholders' stated business problems, and understanding how to translate them into people, process, and technology requirements for solutioning
- Ability to see the big picture and strategic thinking are assets
- Ability to collaborate effectively with a variety of stakeholder groups, providing recommendations and guidance as required
- Ability to operate independently with sound decision-making skills
- Facilitation, communication, and influencing skills
- Change management and training skills, particularly with onboarding new technologies
- Commitment to our social mission and values
- Project management certifications or demonstrated training experience are assets
