Are you ready to embark on an extraordinary journey to shape the future of Ontario's Legislative Assembly, with innovation and excellence in parliamentary operations? At the Office of the Assembly, we're not just supporting Parliament; we're a dynamic team dedicated to driving change and making an impact every day.
At the heart of our mission is to provide non-partisan administrative and procedural services to all MPPs, along with operational support for the daily activities of the Legislative Assembly of Ontario. Our success is intricately tied to the strength and diversity of our staff, as we champion our core values: integrity, inclusiveness, collaboration, and excellence.
Looking for a rewarding career where you can share your expertise in a Receptionist capacity? Seize this opportunity to embody our organizational values within our Purchasing and Operations and Financial Services branches. As a valued member of our team, reporting directly to the Manager Operations, you will collaborate closely with a dynamic group professional.
What You'll Do
You'll act with integrity to:
- Demonstrate a high degree of professionalism in a non-partisan support role;
- Perform receptionist duties for both branches by answering incoming calls from clients, responding to inquiries, triaging customer service problems and providing general information;
- Be the first point of contact to greet clients/visitors and direct them to the appropriate branch or staff person;
- Receipt, sign, time stamp and sort all incoming mail for distribution to appropriate branch and staff;
- Prepare and distribute documents for pick up by couriers or staff personnel;
- Sign all incoming mail for both branches and ensure all outgoing mail is appropriately addressed and packaged.
You'll support our collaboration as you:
- Work onsite daily to support the Purchasing and Operations and Financial Services team across the Administrative Services division;
- Respond to inquiries and act as the first point of contact for procurement;
- Provide administrative and data entry support to the branches as required;
- Assist with maintenance and oversight of all general central mailboxes and redirect mail to appropriate staff for resolution;
- Support Purchasing with requisitions with data entry into the enterprise application system (AIMS) ensuring accuracy of details.
How You Qualify You demonstrate excellence through your:
- Completion of 1 year of community college or 2 years of equivalent experience.
- Knowledge of Branch services, programs, policies, and procedures to provide basic information to clients, direct callers, and process mail.
- Good knowledge of clerical and office practices to provide a range of support services, including but not limited to MS Office Suite of Products (e.g., MS Word, MS Excel, MS PowerPoint).
- Projecting a professional company image through voice and online interactions.
- General knowledge of Legislative Assembly branches and departments to redirect calls/inquiries.
- Knowledge of computer technology and software applications with superior keyboarding skills to perform word processing and data entry (AIMS).
If you join our team, you can expect:
- A comprehensive benefit and pension package
- Access to an employee and family assistance program
- A dynamic work environment
- To work with a team of dedicated professionals
- To be encouraged and supported to grow your career through training and development
- Long Service Recognition Awards
This role is 100% on site.
If you share our values and are interested in this position, select the "Apply Now or Sign In to Apply" at the bottom of the page.
The Legislative Assembly of Ontario is proud to be an equal opportunity employer who champions diversity and inclusion. We foster an environment where unique perspectives are valued, ensuring that everyone has the opportunity to make a meaningful impact. If you need accommodations during the application process, please don't hesitate to reach out to us at **@ola.org.
While we appreciate your interest in obtaining employment with the Legislative Assembly of Ontario, only those selected for an interview will be contacted.
