Amilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec™ streamlines operations, optimizes facility management, and simplifies program and membership management.
Since 2009, Amilia has been on a mission to revolutionize how communities connect and participate in activities. By combining cutting-edge technology with deep industry expertise, the software empowers organizations to manage registrations, memberships, facilities, and finances more efficiently while enhancing community engagement.
Over 1,500 organizations across 6,600 locations in North America rely on Amilia to serve 4.5 million participants and process $750M in transactions annually.
Caring is at the core of Amilia's culture: for customers, tailored products, and colleagues alike. Driven by an entrepreneurial spirit and a passion for innovation, this mindset shapes everything we do.
The IT Support Specialist plays a critical role in ensuring seamless IT operations at Amilia by providing first-level technical support, troubleshooting hardware, software, and network issues, and managing IT assets.
This role involves maintaining user access controls, assisting with IT security initiatives, and supporting infrastructure projects to enhance efficiency and security. As a key member of the IT Operations team, you will work closely with employees and IT stakeholders to optimize support services and drive continuous improvements.
