Eaton's ES AMER PCS division is currently seeking a Quality Coordinator.
What you'll do:
As a Quality Supervisor, you will play a crucial role in ensuring the highest standards of quality throughout our organization. You will be responsible for implementing and maintaining quality control processes, conducting internal audits, analyzing data, and driving continuous improvement initiatives to optimize our products/services. Also, you will lead and/or support Quality Assessment activities in all areas of our site in support of the Eaton Quality Management System (EQMS), ISO and the Eaton Business System (EBS). You'll be responsible for providing support and Quality Leadership for supplier quality, process, and customer quality.
In this role, you will:
- Work in partnership with the team site to support all development projects and milestones related to Quality and improve the overall process to achieve zero defect quality and launch readiness.
- Support EQMS and ISO 9001 quality system and supports the implementation and management of the site quality system and procedures.
- Support customer complaints (Internal-External) related to the facility and for tracking, monitoring and initiating Corrective Actions.
- Develop and implement quality assurance procedures and protocols and conduct regular inspections and audits to identify areas for improvement. Analyze quality data and metrics to identify trends and opportunities for enhancement.
- Collaborate with internal cross-functional teams to address quality issues and implement corrective actions.
- Facilitate training programs to promote quality awareness and adherence to standards.
- Drive continuous improvement initiatives to enhance product/service quality and customer satisfaction.
- Maintain documentation and records related to quality assurance activities.
- Follow up on the key indicators about Cost of Non-Conformance (Warranty, Rework, Scrap, E\&O, Freight, Maintenance \& Overtime)
Other Key Requirements:
- Maintain a close working relationship with Engineering, Sales, Purchasing, Marketing, Warehouse, Production, and other internal disciplines as necessary for this position.
- Demonstrate self-discipline and the ability to follow through on assignments with various levels of supervision.
- Apply ability to read and interpret engineering drawings - knowledge of GD\&T is a preferred skill.
Qualifications:
Required (Basic) Qualifications:
- Bachelor's Degree or Diploma in Engineering (Mechanical, Industrial, Electrical, etc.) or related disciplines from an accredited institution.
- At least 3 years of experience in manufacturing processes, working in a Quality or Industrial manufacturing role.
- Proven experience in quality assurance or a related role.
- Strong attention to detail and analytical skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of quality management systems and standards (e.g., ISO 9001).
- Experience with quality assurance tools and methodologies.
- Knowledge of assembly operations, gauging, and testing.
Preferred Qualifications:
- Experience supporting Quality Audits ISO 9001 standards is highly preferred.
- Proven ability to solve problems utilizing common problem-solving methodologies/tools such as PDCA, DMAIC, 8D, 5 Why, Fishbone diagrams, is/is not tables, pareto charts, control charts, etc.
- Experience working in electrical sector.
- Proven ability to present facts and recommendations effectively.
- Proven ability to write technical documents such as procedures and specifications.
- Good understanding of lean concepts, principles \& tools such as Value Stream Mapping, 5S, Continuous Flow Manufacturing, Set-up Reduction, Pull Systems and Standardized Work.
- Six Sigma Yellow/Green/Black Belt certification.
- Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA)
- Familiar with MIL-STD's and Core Tools requirements
- Ability to read and understand Blueprints, Specifications, and requirements.
- Proven ability to query and manipulate data using MS Excel, MS Access, Minitab, Power BI and/or other programs and transform data into information.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.