Facilities Manager Sports Facilities ( Hockey rink \& Soccer Dome )
Job Summary
Facilities Manager Sports Facilities ( Hockey rink \& Soccer Dome ) for MLS Arena is responsible for overseeing the daily operations and maintenance of the ice rink and Indoor Soccer dome and related facilities. The Facility Manager ensures the safety, quality, and customer satisfaction of the facility users and staff. The Facility Manager also manages the budget, inventory, and staff scheduling of the rink. Ideal candidate for this job will be young and dynamic supervisor ready to make a move into management role while still willing to do hands on work if required.
Duties and Responsibilities
- Supervise and coordinate the activities of the rink supervisor, dome supervisor, operators and dome attendents.
- Monitor and maintain the quality and safety of the ice surface, rink boards, glass, hockey nets, and other equipment.
- Perform or oversee the installation and removal of the ice surface, as well as the regular resurfacing, edging, and cleaning of the ice.
- Ensure compliance with all health and safety regulations, policies, and procedures of the rink and the MLS arena.
- Handle customer inquiries, complaints, and feedback in a professional and courteous manner.
- Manage the rink's inventory of hockey equipment, supplies, and merchandise, and order new items as needed.
- Prepare and manage the rink's budget, financial reports, and records, and ensure the profitability of the rink.
- Schedule and coordinate the rink's programs, events, and rentals, and liaise with the rink's user groups, such as minor hockey, ringette, and other concerned groups.
- Promote the rink's services and products to the public and potential customers, and maintain a positive relationship with the community and the media.
- Keep abreast of the latest trends and developments in the ice rink industry, and implement best practices and innovations to improve the rink's operations and performance.
- Prior experience in operation of Ice resurfacing equipment is must.
- CIT designation is preferred but not mandatory.
- Develop and carry out preventive maintenance programs for the soccer dome.
Qualifications and Skills
- Bachelor's degree in business administration, recreation management, or a related field, or equivalent work experience.
- At least 5 years of experience in managing and operating an ice rink facility in leadership role.
- Knowledge of ice making, ice maintenance, and ice rink equipment and systems.
- Knowledge of hockey and soccer products and equipment, and a passion for hockey and the hockey community.
- Excellent communication, interpersonal, and customer service skills, and the ability to work with a wide range of people.
- Strong leadership, organizational, and problem-solving skills, and the ability to work independently and as part of a team.
- Proficient in Microsoft Office, accounting software, and rink management software.
- Flexible and adaptable to changing work conditions and schedules, and willing to work evenings, weekends, and holidays as needed.
- Valid full G driver's license.
Job Types: Full-time, Permanent
Pay: $85,904.98-$95,000.00 per year
Additional pay:
Benefits:
- Company car
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program
Flexible language requirement:
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Application question(s):
- For screening purposes, please write below the duration and location of the employmet where you gained experience in Ice rink operstions and maintenance
Experience:
- Ice Rink maintenance: 5 years (required)
- Team leadership/management: 5 years (required)
Licence/Certification:
- Certified Ice Technician (preferred)
Work Location: In person
