Who We Are
At Talize, you'll be serving the community by helping them lead a more sustainable lifestyle. A place with unlimited opportunities to learn and grow while unleashing your highest potential each day. You'll be part of a "people and customer first" culture; a workplace that is fun, fast paced, collaborative, diverse and inclusive. We provide a productive work environment, where every perspective is valued. Talize also takes a holistic approach for providing great benefits and rewarding employees.
Who You Are
The ideal candidate is proactive, agile, and a business savvy individual who is committed to getting better every day. You are a passionate influencer with strong communication skills, who is open to giving and receiving feedback. You are customer-centric with an ability to act as a mentor amongst your peers. Of course, you also deliver consistent results by aligning yourself with Talize's values.
The Role
As a Retail Floor Team Member, you play a vital role in creating a positive shopping experience for customers. Your responsibilities include greeting and assisting customers, maintaining a clean and organized sales floor, restocking shelves, and contributing to a cohesive team environment. With excellent communication and customer service skills, you ensure that customers find what they need and have a seamless shopping experience. Your attention to detail and ability to collaborate with team members contribute to the overall success of the retail store. This role requires flexibility, a positive attitude, and a willingness to engage with customers and team members alike.
Availability Requirement
Minimum availability of sixteen (16) hours a week, with each availability slot being no less than four (4) hours long.
Shift Availability Must Include
- Two (2) weekday shifts, including one closing shift.
- One (1) full weekend day, equivalent to eight (8) hours.
Duties And Responsibilities Departmental Duties
- Greet customers in a professional and enthusiastic manner.
- Determine customer needs, offer recommendations of product on hand, and inform them of store promotions and events.
- Answer customer inquiries and solve customer complaints in a timely manner.
- Achieve store sales goals by providing sound customer experience.
- Accurately handle all register transactions including exchanges, refunds, cancellations, tax exemption, etc.
- Securely handle store funds.
- Ensure that register areas and the retail floor are stocked at all times.
- Promote a positive shopping experience by ensuring the store remains visually appealing through properly displaying merchandise.
- Check fitting rooms and place unwanted merchandise to racks as defined by sorting standards.
- Ensure that all store opening and closing duties are performed.
Health and Safety
- Ensure that all register areas, the retail floor, fitting rooms, and washrooms are kept in an organized and clean manner in accordance with company housekeeping standards.
- Take precautionary measures and follow company guidelines against external and internal theft.
- Maintain a safe workplace by identifying and properly removing any hazards and reporting hazards to management and the Joint Health and Safety Committee.
- Immediately report employee or customer accidents to management.
Other Duties
- Answer On-Site Donations door to receive donations from customers, assisting customers with moving/unloading product when necessary.
- Effectively handle all incoming phone calls by providing required information or transferring calls.
- Roll racks as needed from fitting room and processing department to retail floor.
- Maintain professionalism while communicating with peers, managers, customers and while using the store intercom system.
- Assist management with the preparation and execution of sale days.
- Perform additional job-related duties as requested by management.
Core Competencies
- Communication: effective verbal and written communication skills are crucial for conveying ideas, collaborating with colleagues, and presenting information clearly.
- Adaptability: the ability to quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
- Problem Solving: the capacity to identify challenges, analyze them, and develop practical solutions.
- Time Management: efficiently managing one's own time and tasks to meet deadlines and goals.
- Teamwork: collaborating with others, valuing diversity of perspectives, and contributing to group success.
- Technical Proficiency: proficiency in the necessary tools, software, and equipment relevant to the individual's role.
- Critical Thinking: the ability to evaluate information and make informed decisions based on evidence and logic.
- Self-Motivation: taking initiative and being proactive in pursuing personal and professional development.
- Emotional Intelligence: understanding and managing one's emotions and effectively relating to others in the workplace.
- Ethical and Professional Behavior: demonstrating integrity, honesty, and professionalism in all interactions.
Education, Experience And Requirements
- 1+ years of experience working in retail.
- Previous work in a thrift retail environment is considered an asset.
Physical Requirements And Work Environment
- Ability to stand and walk for the duration of shift. Constant bending, reaching, and using hands for repetitive actions.
- Lifting and carrying items up to 50lbs without assistance throughout shift. Pushing and pulling merchandise containers on wheels weighing up to 500lbs.
- Exposure to dust --- all of designated shift and periodic temperature fluctuations and noise levels.
- Work schedule hours will include days, evenings, weekends, and holidays.
- Interaction with customers, clients, and the public at large.
Apply Now #J-18808-Ljbffr
