Technology Architect 8705-0615

Foilcon • Toronto, Ontario, Canada • 11h ago

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HM Note: This hybrid contract role is three (3) days in office. Candidates' resumes must include first and last name.

Responsibilities

Work with the technical team of Subject Matter Experts (SMEs), including solution vendors, to deliver new releases of the Document Verification Service (DVS), ensuring compliance with OPS SDLC and I\&IT standards while maintaining high-quality outcomes.
Serve as the primary liaison between client institutions and technology teams, facilitating requirements gathering, prioritizing tasks, and addressing roadblocks for smooth implementation.
Define onboarding processes and establish technical standards, guidelines, and best practices for developing, integrating, and maintaining the DVS solution with multiple client institutions.
Collaborate with client institutions to enable seamless integration of DVS into their applications, ensuring compliance with GO ICA IAL requirements for identity assurance and verification.
Provide expert recommendations and oversight for architecture, privacy, security, and AODA compliance, aligning with Government of Ontario policies and standards.
Lead and coordinate DVS system upgrades, patches, and performance improvements to maintain solution availability, scalability, and reliability.
Identify, document, and mitigate technical issues and risks during DVS implementation; escalate critical concerns to management as needed.
Drive integration of DVS with various identity providers, supporting end-user scenarios for OPS and BPS sectors.
Oversee enhancements of DVS integration with video verification systems, transitioning from in-person to online validation processes.
Provide input and quality assurance for technical artifacts, including architectural diagrams, design documents, and service plans.
Identify and implement continuous improvements to enhance efficiency, effectiveness, and scalability of the DVS solution.

Skills and Experience

Technical Knowledge (30%)

Advanced knowledge of IT security authentication and identity verification technologies.
Experience with enterprise-level online identity verification services like Interac, IDVerse, Onfido SaaS.
Experience with SSO solutions, identity federations, identity provisioning, multi-factor authentication using services like Okta and Interac.
Knowledge of identity management protocols such as OAuth2.0, OIDC, SAML 2.0.
Experience integrating large enterprise identity systems with cloud services like Okta, Azure AD, B2C, Auth0.
Knowledge of ITIL processes such as Service Level Management, Problem Management, Change Management, etc.
1. Analytical and Problem-Solving Skills (20%)
Leadership in providing technical advice and resolving complex problems.
Ability to manage priorities and resolve challenges blocking team progress.
1. Technical Leadership and Project Management Skills (25%)
Experience leading technical integrations with enterprise applications.
Planning and leading complex technical proof-of-concepts and providing recommendations.
Managing issues, service requests, and client support.
Managing external vendors and ensuring compliance with contracts and deliverables.
1. Communication and Relationship Skills (25%)
Providing persuasive technical advice to stakeholders and management.
Maintaining effective relationships with internal and external stakeholders.
Communicating complex technical information clearly.
Leading client discussions and providing technical expertise.
Managing vendors to ensure quality and timeliness.

Must Have

Advanced knowledge of IT security authentication and identity verification technologies.
Experience with enterprise-level online identity verification services like Interac, IDVerse, Onfido SaaS.
Experience with SSO solutions, identity federations, identity provisioning, multi-factor authentication using services like Okta and Interac.
Experience integrating large enterprise identity systems with cloud services like Okta, Azure AD, B2C, Auth0.

Additional Details