Union: Non-Union
Site: Hydro Place - 700 University Avenue
Department: Finance -- Corporate Billing \& Accounts Receivable \& Registration (CBARR)
Reports to: CBARR Supervisor
Hours: 37.5 per week
Salary: $48,399 to $60,489 annually (To commensurate with experience and consistent with UHN compensation policy)
Status: Permanent Full-Time
Closing Date:May 9, 2025
Position Summary
UHN Corporate Billing \& Accounts Receivable \& Registration (CBARR) is a high-volume, fast-paced department responsible for revenue through billing and collection. The Clerical Assistant IV plays a crucial role in supporting a wide range of activities, with a strong emphasis on customer service and administrative tasks.
Duties
- Liaise professionally with insurers, patients, support workers, and the clinical team
- Collaborate with various stakeholders to ensure timely reception and submission of billing files
- Review patient data accuracy, including chart reviews, prior to billing
- Ensure optimal customer service by timely collecting, verifying, and correcting patient demographic data
- Handle patient calls, emails, and messages received in Epic
- Manage the mailing of patient statements
- Perform administrative activities across all CBARR portfolios
- Perform other duties related to the position as required
