Job Description Investor Services Administrator Location Hybrid work in Toronto, ON M5H 3T9 : SGGG Fund Services Inc. is hiring an Investor Services Administrator for its Investor Services department. The role involves providing back-office administration and support to investment fund managers by processing transactions, preparing investor reports, and communicating directly with clients and other financial institutions. This is an entry level role. The successful candidate will have an interest in financial services, strong communication skills, experience using Microsoft Excel, and shares the values of teamwork and customer service. Core Responsibilities
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Process investor transaction packages using our in-house software
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Communicate Fundserv/manual settlement amounts to fund managers and internal departments
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Prepare statements and trade confirmations within department turn around times
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Proactively respond to and resolve dealer services inquiries within department turn around goals
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Proactively respond to and resolve fund manager inquiries same day
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Input non-financial updates
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Produce and prepare basic reports for clients, dealers, etc.
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Any other reasonable duties as required by management/leadership
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Completed post-secondary education in any field / level OR one year of professional experience in financial services OR transferrable work experience
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Intermediate to advanced Excel skills (example: sum columns, basic formulae, sorting, etc)
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Clear and fluent communication skills (written, verbal) are essential for this role
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Comfortable with simple math calculations (example: averages, percentages, compound interest)
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Strong time management skills and attention to detail
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Interest in financial services, business management, investments, etc.
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Willingness to learn
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