The Data Scientist plays a crucial role in supporting Indigo's data-driven initiatives under the guidance of the Manager, Data Science. This role will be responsible for building, deploying, and optimizing machine learning models and data-driven solutions that support Indigo's personalization and business strategies. This role will work closely with cross-functional teams to analyze large datasets, generate actionable insights, and improve decision-making through data science and AI applications
KEY PERFORMANCE METRICS
- Demonstrated improvement of product and customer focused business processes
- Timely and accurate delivery of audience and recommendations for targeted offer execution
- Improvements in quality and accuracy of product and customer data
- High independence in managing own day-to-day work deliverables
- Collaboration with internal partners on to drive data literacy and understanding
- Contribution to driving overall data enablement strategy.
KEY ACCOUNTABILITIES
++Functional++
- Develop and deploy machine learning models for customer insights, personalization, and operational optimization
- Design and implement customer segmentation strategies to enhance marketing and merchandising initiatives
- Leverage data science techniques to analyze large datasets and uncover meaningful business insights
- Collaborate with teams across digital marketing, loyalty, merchandising, and e-commerce to integrate AI-driven solutions
- Optimize predictive models for scalability, accuracy, and real-time deployment
- Utilize Power BI or Tableau to build compelling dashboards and reports that drive data-informed decisions
- Stay up to date with advancements in AI, machine learning, and Gen-AI applications.
- Ensure proper documentation of methodologies, models, and insights for knowledge retention and reproducibility
++People++
- Work collaboratively with cross-functional teams to ensure alignment on data-driven initiatives
- Contribute to knowledge-sharing sessions and mentorship within the data team
- Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
- Actively seek feedback from peers and stakeholders to refine models and analyses
- Encourage others to freely share their point of view and be open to feedback
++Cultural++
- Support the implementation and enhancement of data science methodologies across the organization
- Contribute to the development and utilization of Indigo's data language and ensure its integration into business processes
- Model Indigo's beliefs and convey a positive image in everything you do
- Celebrate diversity of thought and have an open mindset
- Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
- Embrace, champion and influence change through your team and/or the organization
SCOPE
Reports to: Manager, Data Science
KEY RELATIONSHIPS
++Internal:++
- Loyalty
- Email Marketing
- Performance Marketing
- Data Engineering
- Data Science
- IT
