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Work with the RBLL to identify, develop, and implement Canada Water's objectives and strategies, including setting appropriate KPIs, guidelines, and targets to ensure ownership and accountability.
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Provide a broad business perspective and be a constructive co-leader in the overall management of the BL.
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Select and implement strategies for staff development, mentorship, and retention, with a continuous improvement mindset.
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Build and coach a team of high-performing Operations Managers who demonstrate a strong focus on clients, a commitment to excellence and innovation, strong employee engagement and operate on a selfless "best for the company" philosophy.
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Support Ops Managers in setting and achieving business and personal development goals.
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Optimize organization structure to meet our internal needs and growth objectives.
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Responsible for ensuring people and structures are in place to ensure strong project delivery and client service: project oversight, staffing, workload balancing, and technical work in accordance with client expectations, contract scope of work and budget, and company, professional, quality, safety, and legislative standards.
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Work with the Operations Managers to identify and implement strategies to maximize NSR, EBITA, and cash flow metrics.
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Implement necessary tools and processes to forecast future business needs, monitor actual business operations against objectives, identify and maximize operational opportunities, and mitigate risks.
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Partner with Finance to monitor project and P\&L delivery performance and assess the future needs of the business to ensure annual financial goals and operational excellence are achieved. Hold oneself and team accountable for achievement of plan/outlook.
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Analyze operational performance by market sector and proactively identify areas of improvement, including analyzing key KPIs such as utilization, gross margin, SG\&A, EBITA, and DSO.
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Provide the Leadership Team support in developing the annual budget and preparing the financial outlook and other financial performance forecasts.
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Act as a change leader by identifying and successfully implementing changes needed in the business to respond to market expectations, client needs, and workforce needs. This includes processes, policies, tools, or staffing.
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Skilled at implementing organizational change initiatives. Implement strategies to ensure successful buy-in at all required levels in the organization to sustain a change. Communicate with staff to ensure initiatives are delivered and executed positively and effectively.
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Actively contribute to win strategies and successful project execution, being involved at a 'Hands-On' level in key pursuits as needed and on projects should issues impacting client satisfaction or project management best practices escalate.
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Represent the BL and Region through attendance at key industry and community events.
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Support and drive Corporate, Region, and BL initiatives and policies.
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Ensure corporate and BL compliance with all AECOM requirements, such as Quality, H\&S, Ethics, Financial, and Professional Practice requirements.
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Collaborate proactively and effectively within and across Regions to achieve collective goals.
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Develop and implement strategies to leverage our global resources to benefit our clients locally, and hire/develop/mentor project managers who can manage the complexity of global resource plans.
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Collaborate with the Global Water BL on the delivery of business strategies and plans.
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Bachelor's degree in a relevant Engineering discipline and at least 12 years of relevant experience in the Design or Construction industry, including at least 4 years of leadership experience.
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Demonstrated equivalency of experience and/or education may be considered.
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15 years of increased supervisory, management and operational/financial experience. Industry related experience is essential.
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Excellent supervisory and leadership skills, including strong interpersonal and communication skills.
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Strong business acumen with the ability to identify, develop and plan business strategy efforts and analyzing business results based on a strong understanding of the AEC industry.
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Change leader - Proven ability to implement key initiatives in a manner which facilitates teamwork and goal attainment.
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Experience in the Design and Construction industries is an asset.
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Proven delivery as Project Manager on large complex projects and/or programs.
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Proven record of delivering work, managing teams, and development of a collaborative practice.
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Collaborative style; team player; demonstrates selfless behaviours.
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Willingness to see opportunity and act with a sense of urgency when required.
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Ability to effectively prioritize competing demands while being decisive.
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Strategic mindset, loves a challenge, but steady under pressure.
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Proven financial and operational acumen.
