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Report handling and other associated clerical duties.
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Requisitioning/patient demographics all external orders and requisitions for Cytology and Histology as well as referred in samples
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Registration of surgical consult cases requested from Oncology or another facility
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Pathology sends out preparation, and completion of forms for reference labs, printing reports to accompany samples, ensuring correct tests are ordered, material retrieval
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Invoice verification from reference laboratories
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assisting in inventory and supply control.
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reading and signing off on new and/or revised procedures, protocols and performance standards in collaboration.
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providing feedback to the appropriate leadership for improvements or corrections for policies and procedures
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liaising with other Laboratory and RVH staff, external laboratories, hospitals and physicians' offices
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maintaining Accreditation Canada - Diagnostics compliance
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participating in initial and refresher training for new and current staff
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participating in staff and patient experience and feedback initiatives, professional development, teaching/ educational activities, safety and quality improvement programs to ensure excellence in the provision of services.
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observing and understanding RVH and departmental policies and procedures, adhering to RVH and departmental mission and vision statements while maintaining patient confidentiality; performing other related duties consistent with the job classification, as assigned, requested, or required.
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Demonstrated team oriented with a strong customer service focus
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Demonstrated ability to perform duties independently and as a team member with high degree of motivation and independent judgment.
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Demonstrated commitment to excellent attendance
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Demonstrated proficiency with keyboarding, Laboratory Information Systems (MediTech, Client Server and Expanse preferred), MS Office, internet use, and other computer software
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Demonstrated commitment to continuing education and performing mandatory reviews
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Proven excellence working in a team environment; strong interpersonal and communication skills
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Demonstrated ability to work under pressure and maintain high levels of productivity, competence and professionalism
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Demonstrated interpersonal skills and ability to work effectively and professionally with staff, physicians, volunteers, patient families, and visitors.
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Demonstrated excellent verbal and written communication skills.
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Demonstrated excellent organizational skills and ability to handle multiple tasks at a time in a cost-effective manner.
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Demonstrated ability to perform duties independently and as a team member, with high degree of motivation and independent judgment.
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Demonstrated commitment to excellent attendance and schedule flexibility.
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Demonstrated excellent conflict resolution and change management skills.
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Demonstrated strong critical thinking and problem-solving ability.
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Demonstrated commitment to continuing education and performing mandatory reviews.
