We're Hiring:
Logistics Coordinator | Full-Time | On-Site (Toronto, West)
Are you a logistics professional who thrives in a fast-paced, hands-on environment? Do you enjoy being the key link between production, shipping, and customer service? We're looking for a Logistics Coordinator to join a leading manufacturer specializing in food-grade and pharmaceutical-grade gelatin and collagen products used in everyday items---from capsules to confections.
This role is ideal for someone who's detail-oriented, organized, and comfortable juggling multiple priorities while maintaining clear communication across teams and with external partners.
What You'll Be Doing:
🔹 Coordinating inbound and outbound shipments---including raw materials, packaging supplies, and finished goods.
🔹 Acting as the main point of contact for customer orders---processing, tracking, and resolving issues from order entry to delivery.
🔹 Preparing documentation (invoices, BOLs, CofAs, export docs) for both domestic and international shipments.
🔹 Working closely with production, quality, shipping/receiving, and accounting teams.
🔹 Negotiating freight and customs brokerage rates, ensuring compliance with USMCA and customs regulations.
🔹 Maintaining accurate inventory data and addressing any discrepancies or damaged goods in the system.
🔹 Assisting in managing claims, credits, and shipment exceptions when needed.
What You Bring:
✔ 2+ years in logistics, customer support, or supply chain coordination
✔ Strong Excel and documentation skills
✔ Experience working with transportation companies and customs documentation
✔ Excellent communication and time management skills
✔ Bachelor's degree in a related field
