Our client who is a 3PL is looking for an IT Manager to join their team.
Provides technical support to end users, quickly addressing hardware, software, and network issues.
Installs, configures, and maintains computer systems, software, and peripherals.
Responds to service requests and incidents through various channels, ensuring that issues are resolved quickly.
Documents technical issues and resolutions in a ticketing system for tracking and analysis.
Collaborates with IT teams to effectively resolve complex technical issues.
Performs routine maintenance tasks such as updates and virus scans to enhance security.
Helps set up new workstations, printers, and mobile devices for employees.
Provides training to users on cyber security policies, procedures and best practices.
Contributes to the improvement of IT support processes and documentation.
Participates in IT projects and initiatives to support organizational growth.
Analyzes data to derive insights and identify relevant KPIs.
Collects and analyzes feedback to improve processes and services.
If you are interested in this role please apply now!
