Employer
Northern Star Hotel \& Convention Center
Languages
English
Education
Secondary (high) school graduation certificate
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Contact customers to deliver requested wakeup calls
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Personal suitability
Experience
7 months to less than 1 year