Ride the next mile with us! We are seeking a Continuous Improvement Intern to support operational excellence and performance initiatives. You will assist in identifying process improvements and collaborate with teams to enhance efficiency. This internship provides valuable experience in process improvement and project management within logistics and operations. Responsibilities Assist in identifying areas for improvement within operations and suggest potential solutions. Assist Continuous Specialist in preparing, documenting and facilitating Kaizen events at various stations to optimize processus and encourage team engagement. Assist in defining and implementing Standard Operating Procedures (SOPs) and assess the need for updates based on established standards. Help with time studies, measurements, and layout accuracy assessments on-site. Visit delivery stations and sortation hubs to observe operations and assist in securing team support for key initiatives. Qualifications Currently pursuing a bachelor’s degree in management, engineering, logistics, or a related field. Interest in operations, logistics, or process improvement. Strong proficiency in Microsoft 365 (Office, Excel, PowerPoint, etc.). Strong analytical skills. Detail-oriented and data-driven, with an eagerness to learn and contribute to process improvements. Strong interpersonal and communication skills, with the ability to collaborate across teams. Willingness to travel to various locations for project support and site visits (if applicable). Bilingual (French and English) – written and spoken, depending on the region. #LI-DNI #IG-DNI Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution. At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you. Apply Now. Two Brands, One Company Thanks for your interest in Intelcom | Dragonfly – our newly adopted corporate brand. As a Canadian leader in last-mile logistics and parcel delivery, Intelcom is our name in Québec while in the rest of Canada and internationally, we’re Dragonfly. Click here to learn more about our new identity. Whether you’re interested in a job at Intelcom or at Dragonfly, it’s from this site that you will make your application. We are growing and looking for dynamic people to join our team. We offer challenging and rewarding career opportunities where you’ll work to achieve our goals… and yours. If you’re interested, apply today
