At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.
Now, we’re looking for talented individuals to join our team and make a difference.
Purpose of Job
To provide effective emergency response.
Key Responsibilities
· Maintain standards of practice consistent with the provincial governing regulatory body
· Comply with International SOS’ Procedures and Processes
· Have a strong working knowledge of the Service Delivery Standards that constitute the Quality Improvement Program and aim to achieve these at all times
· Have a good working knowledge of Medical Records storage and retrieval
· Ensure that patients are managed in a professional and customer friendly manner
· Ensure equipment and transport vehicles are ready 24/7 to undertake all medical retrieval services
· Participate in medical retrieval services as required
· Participate in annual skills assessment testing in basic life support and other identified skills
· Operate clinically within boundaries of the professional licenses of the incumbent
· Ensure incoming calls are answered as per SOPP
· Maintain daily/nightly duties as assigned
· Undertake triage of patients as requested
· Participate in all internal training activities on site
· Actively maintain skills through ongoing education
· Assist with the internal training program on site by preparing training sessions as requested
· Understand equipment maintenance program and participate as appropriate when requested
· Ensure equipment is in good condition and alert Equipment Department if there is a suspected problem
· Ensure all stock is intact and within date
· Maintain inventories of all stock as per the procedure
· Ensure infection control practices are followed at all times in line with procedures
· Ensure adequate supplies of PPE are available
· Maintain patient records as care is provided in an objective, complete, and timely manner
· Participate in scheduled meetings and other activities as requested
· Prepare reports relating to the specific area of responsibility as requested
· Participate in committees or working groups as requested
· Any other duties that may be requested from time to time by management
· Assist in writing of procedures as requested from time to time
· Participate actively in the continuous quality improvement program through identification of risk in daily activities
· Prepare reports as requested on quality issues
About You
Must-haves (minimum requirements):
• Work experience as an Advanced First Aid Attendant
• Exceptional collaboration with other groups and the ability to work under pressure
• A valid driver’s license and a clean driving record
• Alignment with our values of expertise,passion,respect and care
Preference for:
• Experience in an industrial setting
• A high level of knowledge and the ability to interpret relevant medical and operational guidelines, protocols, policies and procedures
• Knowledge of Microsoft Office suite
• Collaborate with others in order to achieve the best results and deliver the most value
• Hold others accountable, and expect others to do the same
Where you’ll be working, your work schedule, and other important information:
• You will work out of our MTC (mobile treatment centre trucks). Accommodations (camp) & meals provided
• The working schedule varies from 2 weeks on to 2 weeks off to 3 weeks on 3 weeks off
• On-call and extended hours may be required after hours when operational and business requirements indicate
By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.
13,000 experts | 1,200+ locations | 90 countries | 110+ languages
Start your journey with us today. Apply now!
