Company DescriptionOne of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!Job DescriptionThe Assistant Clinical Services Manager role will support the day-to-day operations and provide leadership in the operating room and Post Anaesthesia Care Unit (PACU) to an inter-professional team to employ best practices and effective communication in delivering safe, competent and ethically patient centered care using an evidence-informed and stakeholders engagement approach. Respectful interactions and collaboration with patients and families are core expectations of this role. This position will report to the Clinical Services Manager (CSM) to ensure the program goals and objectives are met in alignment with the corporate strategic plan.Accountabilities:Quality and safe patient careSupport the implementation of best/leading practices, quality documentation and accountability modelsFacilitate an inter-professional collaborative approach to care, recognizing and maximizing the unique contribution of each team memberMonitor and respond in a timely manner to quality, safety, risk and other performance/outcome indicatorsPromote and facilitate a safe and therapeutic environment in accordance with best practices for the provision of carePromote patient and family inspired careRespond to and address issues and or concerns identified by patients and families and internal and external stakeholders in a timely fashionCoordinate resolution of issues/concerns/ related to operational activities across the program to ensure seamless leadershipProvide oversight in the development of the plan of care provided by the inter professional team with accountability for evaluation and point of care outcomesWork collaboratively with the CSM and inter professional team members and assess clinical and educational needs within the operating room on an ongoing basisLeadership and collaborationDemonstrating ability and experience in five leadership domains: leads self, engages others, achieves results, develops partnerships and leverage information-driven and goal-oriented processes in driving change and improvementWork collaboratively with the CSM, shares accountability for achieving program targets, managing risk, improving quality and safety and advancing patient care outcomes under the direction of the director of surgeryWorks collaboratively with the clinical nurse educator, program leaders and the program team in reducing waste, adding value, raising standards, improving effectiveness and delivering high team performanceSupports agreed upon evaluation and outcome criteria to drive timely delivery of outputs, analysis of data, interpretation of data and provide feedback to the team on findingsWorks collaboratively with the CSM and program director(s) to identify gaps in processes, policies and procedures and support the sustainable delivery of excellent patient inspired careFacilitates huddles and chairs team meetings under the direction of the CSM and attends other internal/external meetings, as appropriatePeople development and team buildingCoach, mentor, support and facilitate the creation and maintenance of an environment that fosters creativity and professional judgmentCultivate effective inter-professional relationships at all levelsFacilitate and motivate individuals to optimize performance to maximize scope of practiceCreate an environment that empowers individuals to take ownership and responsibility for their actions, promote staff initiative and nurture high morale and engagementProvide support to the CSM in the completion of performance evaluationsExercise prudence and vigilance in assisting the CSM in effective attendance management practice e.g. identify attendance issues to CSM outside of process and proceduresClinical resource utilization managementManages all staffing requirements cost-effectively in meeting daily operational needsIdentifies issues and challenges, monitor trends requiring targeted interventions and change in practice patterns or processesProvide cost containment through responsible staff utilization, for example, through the movement and assignment of staff required surgical suites based on acuity, volumes, as neededAssists the CSM to monitor the service budget and explain variances to ensure cost effective resourcesProvides value-added point of care resources to ensure and optimize safe and effective patient-centered careResponsible for supporting the CSM with the completion of Kronos (time keeping, shift changes, payroll completion and approval, as well as scheduling)Other duties may be required as assignedQualificationsBachelors degree in nursing requiredCurrent registration, and in good standing, with the College of Nurses of OntarioMinimum five years nursing experience in the operating room with the last 10 years requiredLeadership experience as clinical manager and/or charge nurse role in perioperative services Successful completion of Basic Life Support certification and CNO certification is requiredDemonstrated effective communication, team building, problem solving and conflict resolutionDemonstrated effective and innovative change leadership and judgment skillsDemonstrated ability to utilize quality, safety and risk-based frameworks to facilitate and build the use of critical thinking, priority setting and problem-solving skills across the teamKnowledge of the collective agreements and working experience in a unionized environment is preferredExcellent written, verbal communication and documentation skillsDetail oriented with excellent organization and time management skillsDemonstrated Osler's Values of Respect, Excellence, Service, Compassion, Innovation and CollaborationAdditional InformationDURATION: Approximately six (6) months or until the previous incumbent returns.Hours: Currently Days 8 (subject to change in accordance with operational requirements)Annual Salary:
Minimum: $104,227.50
Maximum: $130,279.50
Internal application deadline: June 8, 2025#TFT#LI-WD1Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
