Long View. A career that helps you get more out of life.
A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!
Are you Dynamics 365 Customer Engagement expert?
We are looking for a professional and engaging Dynamics 365 Customer Engagement Technical Consultant for our Data & Dynamics team to be based out of our Toronto, Vancouver, Edmonton, or Calgary branch! You will use your deep and expert knowledge of sales, marketing, customer service, field service, and project service automation processes
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A Day in the Life:
Provide day-to-day technical support for Dynamics 365 CE, troubleshooting and resolving issues related to system performance, customizations, and integrations
Monitor and maintain the health of client environments, including performance tuning and optimizing system resources
Design, develop, and implement custom solutions within Dynamics 365 CE, including plugins, workflows, JavaScript, and integrations with other systems
Collaborate with functional consultants and clients to translate business requirements into technical specifications and solutions
Ensure all customizations and developments adhere to best practices, including coding standards, documentation, and testing protocols
Develop and maintain integrations between Dynamics 365 CE and other systems using tools such as Power Automate, Azure Logic Apps, and REST APIs
Troubleshoot and resolve issues related to data integration, ensuring data integrity and seamless connectivity between systems
Work with clients to identify and implement new integration opportunities that enhance business processes
Manage Dynamics 365 CE environments, including development, testing, and production instances
Coordinate with client IT teams to ensure environments are correctly configured, up to date, and secure
Oversee and coordinate with IT teams to ensure deployments, configurations, updates, and upgrades are completed with minimal disruption to client operations
Provide guidance on infrastructure improvements and scaling to support business growth
What You Bring:
3+ years of experience working with Dynamics 365 Customer Engagement in a technical consulting role
Microsoft Certified: Dynamics 365 Customer Engagement Core
Strong knowledge of Dynamics 365 CE architecture, customization, and integration techniques
Proficiency in programming languages such as C#, .NET, JavaScript, and experience with tools like Power Platform (Power Apps, Power Automate)
Experience with data migration, integration tools, and managing Dynamics 365 CE environments
Proven ability to troubleshoot complex technical issues and develop effective solutions
Excellent communication and interpersonal skills, with the ability to work effectively with clients and cross-functional teams
Experience in a managed services or support environment is preferred
What Makes You Extra Awesome:
Bachelor’s degree in Computer Science, Information Technology, or a related field
Designations such as Dynamics 365 Customer Service Technical Consultant Associate, Power Platform Functional Consultant, Scrum, and Prosci
Certifications in related technologies (e.g., Power Platform, Azure)
Equivalent certifications to Dynamics 365 Customer Engagement Core
Why Work at Long View?
Great people and culture
Career growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness
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$80,000 - $100,000 a year
Expected salary range $80,000 to $100,000 plus 10% Variable earnings
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Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.
