Job Summary Job Description What is the opportunity? The prime objective of the position is to provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. To encompass all previous liability, facility, verification officer roles (verification to be handled by peer to peer verification as opposed to one up verification). The competence with which the incumbent’s duties are carried out has a major impact on the credibility of the department, both within and outside the Bank. The incumbent must display a clear understanding of the administrative aspects of each assigned deal in order to resolve the various requests for interpretation and action that arise daily. Provides analysis for implementation and improvement of processes, workflow, project management methods, computer systems and other tools to support insurance policy administration and customer service. Applies complete knowledge, skills, and practices to perform assignments. What will you do? Set up facility, loan and fee records in Advanced Commercial Banking System (ACBS) Process transactions in ACBS upon requests from Borrowers for advances, rollovers, conversions or repayments Process interest and fee transactions in ACBS as required by the Credit Agreement Act as verification officer for all ACBS two touch transactions Input and verify information in payment systems (RFT/BESS) as required for payments which cannot be processed through ACBS Clear payments on Internal/Chase accounts in a timely manner Resolve outstanding issues independently with minimum referral and conduct investigations within agreed to timeframes and ensure proper escalation protocol is used Act as a backup to other Administrators What do you need to succeed? Must-have Undergraduate degree Proficiency in Excel and Word Ability to work effectively both independently and within a team Ability to prioritize, work under pressure and meet time sensitive deadlines Strong organizational skills and Detail Oriented Nice-to-have Knowledge of ACBS Knowledge of lending products, rate setting and payment methods What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities Build and maintain strong business relationships with various departments within RBC Capital Markets Work in a dynamic, collaborative, progressive, and high-performing team Job Skills Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-28 Application Deadline: 2025-06-05 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
