Senior Vendor Operations Officer

MX Career Site • Unknown, Canada • 2d ago

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture. We support this commitment by providing: Competitive Pension Plan Employee learning & development programs and reimbursement Recognition of prior Public Service for Vacation Entitlement Employee Assistance and Wellness Benefit Programs Parental Leave top-up, lactations accommodation and childcare partnerships Menopause Policy Employee Resource Groups Our Bus Fleet Maintenance and Engineering office is seeking a Senior Vendor Operations Officer who is primarily responsible for vendor development and vendor performance (e.g. sets direction for communication amongst relevant parties. Identify and evaluate potential fleet vendors by developing and implementing vendor management strategies aligned with Bus Fleet Maintenance objectives. What will I be doing? Leads and directs vendor planning developments/ initiatives and management from inception through to completion (e.g. definition of scope of work, initiation, and briefing project sponsor and other delegates as required, gain technical approvals), engages with internal and external consultants/ subject matter experts. Coordinates the day-to-day operational and tactical aspects of large- and small-scale vendor programs Ensures program risk management processes and tools are in place to ensure risk management is being conducted according BFM and Metrolinx risk management practices and policies. Monitors and tracks program milestones and deliverables Advises and collaborates with other business areas (e.g. Engineering, Materials, Quality Assurance, Commercial Management) to achieve vendor program success. Identifies and resolves issues and conflicts within the compliance team and external vendors. Establishes the frequency and content of program status reports, analyzes results, and troubleshoots problem areas; prepares regular progress reports for projects and programs to Manager, Vendor Operations. Identifies areas for vendor improvement Ensures projects are progressing by completing, assigning, and monitoring day-to-day tasks Provides updates to Senior Leaders regarding vendor operation plans, delays, and deadlines/milestones in a timely manner and provides management with an overall view of the projected performance and provide status updates Ensures Smooth contract close out, ensuring opportunities are documented for future learnings. What Skills and Qualifications Do I Need? Completion of a degree in engineering, computer science, business administration or management, or a related discipline – or a combination of education, training and experience deemed equivalent Demonstrated years of experience in vendor fleet management roles, leading complex programs and projects under pressure to meet critical schedules and budgetary commitments, preferably in transportation delivery and/or the public sector Vendor operations management/ Contract Management, Project Management Professional (PMP) or another industry recognized project management certification is an asset. 310T Truck & Coach Technician certification is an asset. Don’t Meet Every Requirement? If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team. We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations. Accommodation: We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com. Application Process: All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application. Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted. WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.