Job Summary Job Description WHAT IS THE OPPORTUNITY? Your happy-place is wrapped up in a spreadsheet with a burning desire to share scores, metrics, KRIs, and KPIs, with a side-order of commentary to explain the data. The successful candidate for this role knows how to translate numbers into stories and how to share those stories in clean, crisp reports. You will be our first alert on any emerging risks and the first point of contact for Risk Managers looking to interpret and incorporate disaster recovery metrics for an enterprise view of current risk. WHAT WILL YOU DO? Produce regular weekly, monthly, and quarterly DR metrics and compliance reports. Create and maintain a Metrics Dictionary to define KRIs and KPIs. Validate the content of reports to ensure we are reporting correct information. Provide commentary to forestall questions about any breach or non-compliance numbers. Monitor dashboard reports to identify actionable items and inconsistent information. Establish strong working relationships across business units and platforms to build influence and impact with key business partners. Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes. Contribute to ongoing administrative program activities as required. WHAT DO YOU NEED TO SUCCEED? Must have: Undergraduate degree coupled with change management experience in complex programs with high frequency of requests and multiple priorities. Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project. Strong organizational, project management and time management capabilities. A strong understanding of technology and/or financial services industry. Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously. Nice-to-have: Experience in a matrix environment, such as a large, publicly-traded corporation Ability to facilitate between and influence key decision makers Strategic thinker with excellent interpersonal skills to work across functions and businesses What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-POST #LI-Hybrid Job Skills Business Performance Management, Investment Banking Analysis, Investment Economics, Investment Management Systems, Investment Performance Measurement, Investment Risk, Investment Risk Management, Market Risk, Operational Risks, Performance Management (PM), Quality Management, Risk Management, Standard Operating Procedure (SOP) Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-28 Application Deadline: 2025-06-30 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
