Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à careers@ontariohealth.ca. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours. To obtain a French translation of the following job posting, please email careers@ontariohealth.ca. Requests will be addressed within three business days, and the application window will be extended by three business days. At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care. What Ontario Health offers: Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type: Fully paid medical, dental and vision coverage from your first day a health care spending or wellness spending account a premium defined benefit pension plan three personal days and two float days annually three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years career development opportunities a collaborative values-based team culture a wellness program a hybrid working model participation in Communities of Inclusion Want to make a difference in your career? Consider this opportunity. Job Posting: Manager, Health Workforce Strategic Supports About Ontario Health: The Health Workforce Strategy and Implementation Division of Ontario Health drives the advancement of health human resources (HHR) initiatives. Our focus is on building and optimizing health workforce capacity in critical health system areas, supporting priority populations through equitable access to HHR, building provincial HHR data repositories, maximizing and optimizing health professional recruitment supports, and providing crisis response/system stabilization solutions to HHR challenges. Position Overview: Reporting to the Director, Health Workforce Integration, the Manager, Health Workforce Strategic Supports will manage a team within Ontario Health to lead a complex operational portfolio comprised of strategic health workforce supports. This includes overseeing a provincial health professional career platform with tens of thousands of active users. Key Responsibilities: Oversee the day-to-day management of a provincial health professional career platform, ensuring seamless functionality and performance. Monitor site performance, troubleshoot issues, and collaborate with Digital teams to implement solutions. Lead platform development and optimization efforts to enhance user experience for job seekers and employers Analyze workforce metrics to identify trends and opportunities for platform improvements Identify strategic opportunities to strengthen Ontario’s health workforce capacity through platform enhancements Collaborate with provincial healthcare partners, employers, and policymakers to align platform offerings with workforce needs Engage in extensive stakeholder consultations to ensure the platform effectively supports health professional recruitment and retention Ensure high client service standards for both health professional job seekers and employers Oversee user support functions, ensuring timely responses to inquiries and technical issues Develop and implement strategies to improve user engagement and satisfaction Lead and manage a high-performing team responsible for platform operations, workforce analytics, and stakeholder relations Oversee program implementation and delivery, ensuring alignment with provincial workforce priorities Identify and manage risk using a structured risk management process within the context of the programs Leadership Responsibilities: Coach and mentor staff to ensure continuous quality improvement initiatives are incorporated into day-to-day activities Focus on acquiring, developing, and retaining talent, effectively leading the team, and promoting a positive team atmosphere with high morale Manage assigned staff, including allocation of staff resources, delegating, scheduling, and prioritizing workloads Present findings of assigned projects on behalf of the organization in appropriate health care or other stakeholder forums Monitor staff performance including performance reviews, and employee goals and objectives setting Develop an operating plan, proposed budget, and staffing requirements to support Ontario Health’s mandate to publicly report on the status of healthcare in Ontario Prepare departmental project management/status reports, as required Assist with strategic goal setting and operational planning, with the Director and other manager colleagues Work effectively and collaboratively with partners to complete deliverables to the required level of quality, on time and on budget Qualifications: Minimum of a Master’s degree in a health system/business/technology related field OR demonstrated similar level of education and experience with the key areas of accountability 7+ years of overall working experience, including at least 3 years of management experience preferably in a government or healthcare environment, and at least 3 years leading digital platform solutions Experience with cloud-based software as a solution, including workflows and automation, and reporting and dashboard creation. Experience with Salesforce administration is a strong asset Strong communication and presentation skills, with ability to tailor style based on a diverse audience including executive, clinical and technical audiences Experience hiring, managing, and leading teams with a strong focus on personal accountability and attention to results Must be passionate about leadership, organizational health, culture, values, and team development Must be flexible and forward thinking Must be detail-oriented with strong problem solving, critical thinking, and negotiating skills Proven ability to develop relationships with key stakeholders to establish trust, credibility, and respect Collaborative management style with the ability to work in a multi-disciplinary team environment Previous experience with workforce Superior ability to analyze and define problems, evaluate alternatives, find solutions, and make decisions Excellent presentation, technical writing, data translation, facilitation, and training skills. Presents complex concepts clearly and effectively to executive level audiences Employment Type: Permanent Full time Contract Length: N/A Salary Band: Band 8 External Application Deadline Date: June 10, 2025 All applicants must be a resident of Ontario to be considered for roles at Ontario Health. Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities. Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families, and health care providers.
