Position Title: Atlassian Cloud Platform Administrator, EAD, Governance and Engineering Solutions (T & I) (Telework/Hybrid) Status of Employment: Contractee Long-Term (Fixed Term) Position Language Requirement: English, French Language Skills: English (Reading), English (Speaking), English (Writing), French (Reading), French (Speaking), French (Writing) Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians. Unposting Date: 2025-06-09 11:59 PM Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster. Technology and Infrastructures (T&I) is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between. Enterprise Applications is a department within Governance and Engineering, T&I. Our department comprises 3 pillars: Application Development, Data Management and Application Delivery. A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force. T&I is the team making it happen. This is a hybrid role with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines. Your Role: The Enterprise Applications Delivery Team is looking for a creative, highly skilled and talented Atlassian Administrator with strong Subject Matter Expertise for our downtown Toronto or Montreal Office location. Reporting to the Director of Enterprise Application Delivery, you will be responsible to help the Enterprise Application Delivery team manage the Atlassian Cloud Platform. The goal is to evolve and support the platform, maintain its integrity and security, deliver new functionality and improve usability for end-users. You will enjoy innovative work in a creative and dynamic work environment, working with leading technologies, as well as opportunities for continued professional development. How will you make an impact? As the Atlassian Cloud Platform Administrator, you will be responsible for: Management and administration of the Atlassian platform (Jira, Confluence, Service Management) for multiple teams from different business units. Maintain JIRA projects, workflows, permissions, and users. Develop / manage common and custom JIRA Project configurations. Develop advanced configurations using various add-ons and plugins for Jira and Confluence. Develop / maintain wiki sites in Confluence to support a knowledge base on tools usage. Create Confluence spaces for teams and projects. Develop advanced configurations using various add-ons and plugins for Jira and Confluence. Interface with Atlassian Premier Support to manage overall platform health and performance issues. Identify value-add plug-ins and manage the process for testing, acquiring, and integrating the new add-ons. Collaborate with cross-functional teams to solve development constraints and deployment issues related to Atlassian suite. Provide support for the business analysis and technology/business integration efforts. Integrate JIRA and Confluence with other applications (i.e Google, Lucidchart, Solarwinds etc.). Action all requests such as user creation, troubleshooting and inquiry within a reasonable time frame (24-48 hours). Perks you can look forward to: Four weeks of vacation per year. Work from home opportunities. Competitive total rewards package. Opportunities to work with cutting edge technology. Opportunities for continued learning and professional development - including access to e-learning services, customized courses and certification opportunities. Opportunities to become a member of our Employee Resource Groups. A creative and dynamic work environment, where your ideas and contributions can be heard, valued and respected. A supportive management team committed to upholding the highest standards of diversity and inclusivity. What you bring to our team Minimum Requirements Bachelor’s degree in computer science (or related field). Minimum of 5 years of relevant experience: Creating custom workflows, fields, Conditions, validators, post-transitions, and other project components in Jira. Creating dashboards, give access permissions, administer the tool. creating new projects, collaborating with business users and IT users to help with the tool. Basic knowledge of Jira REST API. In-depth knowledge of Atlassian Cloud Platform. Keen interest in agile methodologies (SCRUM certification is an asset). Desired Skills Familiarity with current trends and industry best practices. Self-starter with strong ability to lead through influence. Strong communication and coaching skills. Excellent team player. Analytical mind and open-minded approach to problem solving. Creative and Innovative. Ability to multitask and deal with concurrent and/or conflicting priorities. Ability to work with remote teams. Atlassian Certified Expert in Jira Administration for Cloud and in managing Jira Projects for Cloud. Bilingualism (English and French) is a strong asset. Candidates may be subject to skills and knowledge testing. We thank all applicants for their interest, but only candidates selected for an interview will be contacted. As part of our recruitment process, candidates who advance to the next step will be asked to complete a background check. This includes: A mandatory Criminal record check. Other background checks may be conducted based on the operational requirements of the position. CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca. You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest. Primary Location: 1000, Rue Papineau, Montreal, Quebec, H2K 0C2 Number of Openings: 1 Work Schedule: Full time At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.
