Highlights of the job
We are hiring a Full-Time Permanent Engineer in In Training position working out of Edmonton, AB.
The Engineer in Training, Customer Engineering is responsible for completing overhead and underground electric distribution design. This includes reviewing customer plans for service & Microgeneration, completing distribution designs, utilizing distribution standards/specifications and identifying improvement and efficiencies in processes. The Engineer in Training is responsible to maintain successful internal and external stakeholder relationships to ensure the success of their assigned projects.
The Engineer in Training, Customer Engineering is accountable to the Manager, Customer Engineering Services and operates within the context and prescribed limits established by the Manager, Customer Engineering Services
Problem solver - You approach challenges methodically, breaking them down into manageable parts to find effective solutions.
Team player - You actively help and encourage your colleagues, fostering a sense of camaraderie.
Strong communicator - You actively listen to others, showing empathy and understanding. You convey information clearly and concisely.
Collaborative – You act professionally, and you are flexible and open to different approaches, making it easier to work with others.
Positive and learning mindset - Working well with others by maintaining a positive attitude and being open to learning from different perspectives. Seeking to understand and viewing challenges as opportunities to learn.
This position may be eligible for EPCOR’s hybrid work program.
What you’d be responsible for
Complete distribution designs using standards and specifications under the direct supervision of an Engineer
Complete ordering materials, work order issuance and approval, as well as field inspection during construction and maintenance activities
Liaise with EDTI’s Meter Data Billing, AMI, Franchise Engineering, Asset Management, Capital Engineering, Downtown Engineering, System Planning, Project Management, Operations, City of Edmonton, Telus and other associated external stakeholders in the timely execution of projects
Identify and recommend improvement and efficiency in processes
Review engineering processes to ensure compliance to policies, standards, regulatory requirements and ensuring mitigation of risks
Provide engineering & customer experience insights to internal stakeholders
Develop and maintain good working relationships with external stakeholders including the City of Edmonton, Communication companies, Developers, Contractors, Consultants and Builders
Recommend new approaches to designs, recognizing and encouraging continuous improvement throughout the design team
Perform and review of electrical and civil calculations including pulling calculations, clearances due to sag and tension of aerial wires, pole strength calculations, voltage drop calculations and transformer sizing etc.
Ensure the delivery of optimal results against appropriate performance metrics. Analyze and identifying issues impacting optimal performance and establishing initiatives for continuous improvement around design, quality and efficiency
Technical Review of Microgeneration applications and provide technical guidance under the direct supervision of an Engineer
Provide mentorship to EPCOR’s Engineering Coop Student under the guidance of an Engineer
Demonstrate high performance, high discipline, safe work practice, ownership and accountability
Communicate courteously and effectively with customers or consultants by telephone, email, letter and in person
What’s required to be successful
Degree in Engineering (Electrical or Civil preferable) from a recognized post-secondary institute
Registered Engineer in Training with APEGA
1-3 years of experience working in the engineering field. Experience in a utility environment would be considered an asset.
Basic knowledge and understanding of electric power systems.
Knowledge of:
Aerial and Underground Distribution system design and construction methods, procedures, work practices and techniques.
Canadian Electrical Code Part I, Alberta Electric Utility Code and CSA Standard requirements.
EPCOR’s Customer Connection Guide and City of Edmonton’s Volume 7
Aerial and Underground Distribution system engineering standards, material specifications and engineered guidelines
Knowledge of design software such as SPIDA Calc, SAG 10, PLSCAD, PullPlanner
Demonstrated ability to:
Work effectively as part of a larger team within a dynamic environment.
Develop, nurture and manage external and internal relationships.
Understand and manage complex budgets relative to this area of responsibility.
Execute the annual capital plan for Distribution.
High level of competency with computer software. In particular: Microsoft office.
Knowledge in Electric Office or other GIS systems, IVARA will be considered an asset
Other important facts about this job
Jurisdiction: PROF
Hours of work: 80 hours biweekly
Application deadline: June 6, 2025
EPCOR Employees: Please ensure that you are using your “@epcor.com” email address.
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Please note the following information:
A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
Prior infractions for unsafe driving behaviors will be evaluated and considered for non-selection regardless of current demerits on file.
