Reporting to the Director of US Sales Compensation, the Manager, Sales Compensation Programs, US Retail, will be joining a highly engaged Finance team that provides strategic support to the Sales & Distribution team through the preparation of Compensation administration and planning. This individual will need to have an understanding of the distribution strategy to ensure alignment with compensation and rewards programs supported by the team. They will collaborate with several key strategic partners including Distribution teams, Human Resources, and Finance. The position will provide opportunities to build on competencies such as business acumen, a transformation mindset and process improvements, relationship management, and agile thinking. Position Responsibilities: Responsible for calculating bonus compensation and commissions accurate and timely for the monthly, quarterly, and annual compensation payments. On an annual and ongoing basis, partner with Sales leaders to architect incentive compensation plans that support strategic business focus and are optimized to drive profitable sales growth. Responsible for maintaining key data metrics in internal compensation reporting system. Prepare and validate various analytic reporting for sales teams and management. Consolidate relevant data to support the presentation decks for annual Compensation Committee Meetings. Review and validate compensation plans and actuals. Prepare sales and commission data for benchmarking and industry surveys. Responsible for preparing monthly sales commission forecasts. Prepare, submit monthly commissions, and bonus payroll into Workday. Establish a high level of trust and build professional partnerships with our stakeholders in the business and Finance by providing quality information and insight. Identify key areas of risk and advise on mitigation solutions either through EUC’s or automation. Respond to internal adhoc requests for detail and variance analysis from HR, ER, and Distribution business leaders. Use appropriate judgment in dealing with issues and requests, demonstrating an ability to effectively prioritize work, balance resource requirements. Support and provide data for the annual audit cycle. Ensure that effective controls are in place to mitigate risks. Preferred Qualifications: CPA with 3+ years of relevant experience in progressive accounting roles. Excellent organizational, analytical, and proactive critical thinking with demonstrated ability to work with complex financial issues and concepts. Strong relationship-building, relationship management, and negotiation skills; ability to collaborate effectively with team members and senior executives. Customer focus and commitment to quality. Strong attention to detail is a must. Demonstrated ability to innovate and drive process improvements and motivate others to accept progress and change. Excellent understanding of financial services sales professional accountability. Comfortable dealing with ambiguity and challenges. High levels of collaboration; excellent written and oral communication / presentation skills. Demonstrated ability to take initiative and work independently. Comprehensive knowledge of sound business practices and controls, and accounting/audit principles applicable to Sales and Distribution. Proficient in Excel, Word, and PowerPoint. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,225.00 USD - $162,405.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.) We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
