Job Description: Who We Are? Wine Rack is the retail division of Arterra Wines Canada with 164 store locations, selling 150 Ontario and International Canadian blended wines, across the province. We are proud to represent our Canadian wines, brands and culture in our stores and communities. What Are We Looking for: In this role, the person will oversee all daily retail store operations, leading a minimum of 5 store locations, working with Wine Merchants and Team Leads. They will be responsible for travelling to various locations on a weekly basis. The Area Manager will ensure through the use of training and development of their store teams, implementation of corporate strategies and executional mandates. This role is accountable to ensure Area sales and EBIDTA goals are achieved. Key Responsibilities: People Leadership Skills- Builds organizational talent by providing coaching, feedback and support to enhance the skills and performance of the Wine Merchants and Team Leads. Experience recruiting and building high performance teams. Provides leadership to ensure employees are motivated and engaged to provide exceptional customer service. Drive for Results- Actively involved in sales and labor planning/tracking to ensure goals are met. Ability to monitor and analyze sales performance, identify areas of improvement and take corrective action as needed. Managing work schedules according to budgeted hours and business needs of each location. Monitor inventory levels and ensure inventory is effectively managed. Ensure our service and merchandising standards are executed as required. Strategic Thinking- ability to logically evaluate information, solve problems and make accurate decisions independently. Ability to assess data from various sources, identify trends, challenges and opportunities within the stores and devise strategic plans to improve performance and achieve goals. Takes initiative to proactively address critical issues, shows a strong sense of urgency towards solving problems. Moves quickly from identifying problems to proposing solutions without being prompted. Communicates Effectively- Ability to deliver clear and concise communications to store teams. Takes time to recognize strong performances and courage to conduct timely and critical coaching. Ability to conduct yearly performance reviews. Qualifications: The candidate must have access to a vehicle and a valid G license and must also live in the area. Post-secondary education, preferably in the retail or hospitality business 2 years of experience leading and supporting multiple retail locations Smart Serve First Aid certification Excel and basic Microsoft office experience Special Conditions: Ability to prioritize and manage time effectively with minimum supervision Must be able to address store issues outside of regular working hours Must be available to work key times based on the business needs Participate in quarterly inventory counts Physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending, and climbing ladders What We Offer: Competitive Salary and Bonus. Benefits and Pension Plan. Product Allowances. Training & Development Programs. Tuition Reimbursement. Commitment to Corporate Social Responsibility. A chance to explore and learn more about the Wine industry. Compensation: Budgeted Range – $58,515.00 - $75,725.00. The budgeted range takes into account several factors and qualifications that are considered in making compensation decisions including experience, education, training, licenses, certifications, and other business and organizational requirements. Base pay is only one component of the total rewards offering at Arterra. The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements. We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. Our mission is simple – to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino and Kim Crawford. We have more than 140 years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine. We own and operate 164 Wine Rack retail stores in Ontario and sell wine kits and products for winemaking through our RJS Craft Winemaking business.
