We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing As part of the Product Intake Team within Capital Markets Technology, you will conduct effective impact assessments of triage items and communicate to our partners your root cause analysis and recommendations for remediation. You will create user stories and bug fixes that will be added to the RRS backlog. You will lead in knowledge-sharing sessions with RRS members and be open to teaching colleagues and business partners aspects of RRS's architecture, processes, and functionality. You will ideate and collaborate with a diverse team to create and set up flexible, innovative solutions that deliver a best-in-class client experience. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1 day per week on-site, while other days will be remote. How you'll succeed Understanding and documenting requirements - Work closely with business partners to gather complicated business requirements and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements. Solution design - Assemble client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance. Leading and mentoring – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems. Who you are You can demonstrate experience with: 2+ year working as a Business Systems Consultant, preferably within the Financial Services industry (ideally Capital Markets) with an emphasis on stakeholder relationship management. You are proficient with SQL/Database queries and have previously supported Agile/Scrum based projects. Ideally, you have excellent documentation skills, a collaborative mindset, the flexibility to jump in to support testing as needed and thrive in a fast-paced environment. It's an asset if: You have practical experience with Derivatives, Foreign Exchange, and/or supporting a Capital Markets client group. Also an asset if you have experience with Azure DevOps, Jira/Confluence, Elasticsearch, and Tableau. You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do. You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. You have a degree/diploma in Computer Science, Business, and/or a related field, It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development. Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability. What CIBC offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-81 Bay, 24th Floor Employment Type Regular Weekly Hours 37.5 Skills Agile Methodology, Business Analytics, Business Systems, Microsoft Excel At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.
