Job Description Area Sales Manager – Pacific Zone Rank 5 Richmond, BC (Hybrid) Deadline: Please apply before May 29, 2025. The anticipated annual base salary for this position is $86,600 - $113,610. The offered salary will be based on the candidate’s experience, knowledge, skills and qualifications, as well as internal equity considerations. Toyota Canada Inc. (TCI) currently has an exciting opportunity for a candidate to support our Sales department in the Pacific Zone. This is full-time permanent opportunity and will report to the Zone Sales Manager. The selected candidate will partner with Dealers within an assigned territory to meet Toyota sales targets and increase brand image. In addition, the successful candidate will act as the face of the Toyota brand to the Dealer body. What We’ll Bring: Company & Culture A hybrid work environment A work environment built on teamwork, flexibility and respect Professional growth and development programs to help advance your career A focus on respect for people and continuous improvement Summer Hours – condensed work week during the summer Benefits Competitive compensation package including bonus Extended health care and dental benefits effective immediately Company pension plan with additional employer contributions Company demo vehicle Associate vehicle discount program Reimbursement programs (tuition & fitness) Paid holiday shutdown and competitive paid time off benefits Sabbatical leave program What You’ll be Doing: Provide Leadership and Consultation to Dealers Develop customer-centric solutions for Dealers in support of New Vehicle Sales, Toyota Certified Used Vehicles (TCUV) and Extra Care Protection (ECP) target achievement and other loyalty and retention programs Identify gaps in Dealer sales and tracking processes and provide advice and support for improvement Take a lead role in the Annual Dealership Review and Objective (ADRO) setting process Guide Dealers concerning monthly vehicle allocation and internal inventory management Proactively Support Dealers Present Dealers with sales opportunities within assigned Dealer Market Area (DMA) through analysis of market share, sales efficiency and competitive activity Provide valuable insight, best practices and direction in the development of sales/marketing initiatives to capitalize on identified opportunities Ensure Dealers are on pace to achieve monthly sales targets by collecting accurate estimates throughout the month Conduct ongoing Dealer performance and accountability meetings through regular Dealership visits Develop recommendations and action plans in collaboration with Dealership management utilizing the Dealer Consultation Process Plan and support the execution of various retail projects and processes as part of the Dealership team Support in the procurement of high-priority (sold order, special edition, etc.) units through the monthly supplemental allocation process Manage and support on issues related to Dealer Fleet, including assisting with soliciting new business, maintaining fleet relationships and vehicle order management Identify training opportunities and provide support through Toyota University and in-Dealer training Responsible to recognize broader issues and bring to the attention of the Zone Sales Manager Support TCI Influence and persuade Dealers without direct authority to comply with TCI Corporate objectives whose benefit may not be immediately apparent. These objectives may involve sales targets, sales programs, sales processes and activities to enhance the Toyota brand Prepare detailed Dealer contact reports outlining Dealer performance KPIs and actionable items relevant to the Dealers business and TCI Dealer standards, policies and procedures Support future Business Innovations initiatives by acting as a Change Agent at the Dealership Proactive sale of supplemental vehicle supply to Dealerships Work cross-functionally with the sales team, other departments within the Zone and TCI Head Office Provide timely market data/surveys, industry feedback and market performance analysis Please note, this role requires frequent travel What You’ll Bring: University degree or college diploma in Business/Automotive Marketing, or in a related discipline with equivalent work experience 5+ years of automotive experience Experience in a combination of the following areas is preferred: Product Planning, Sales & Inventory Planning, Dealer Development, Pre-Owned, National Sales and Marketing Prior field experience or exposure to Dealership sales operations is an asset Strong product knowledge is preferred Excellent communication and presentation skills Excellent leadership, relationship-building and negotiation abilities to balance both the needs of Dealers and TCI Corporate objectives Capacity to professionally maintain productive relationships with stakeholders Ability to be tenacious and continuously develop customer-centric solutions for Dealers in the face of adversity Self-starter with organizational and time management abilities Strong analytical and problem-solving skills Means to thrive in a high-stress, challenging environment Proven ability to initiate & improve work processes to increase efficiencies Ability to work extended hours and travel Valid Class 5 driver’s license About Us Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives. What Sets Us Apart? A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility. What You Should Know: Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation. #LI-SK1 #LI-Hybrid About Toyota in Canada Toyota has a proud legacy of over 50 years of operating in Canada with three affiliated companies responsible for the manufacturing, sales and financing of Toyota and Lexus vehicles in Canada. These are Toyota Motor Manufacturing Canada, Toyota Canada Inc. and Toyota Financial Services. From exhilarating design and revolutionary manufacturing processes, to innovations in safety and connectivity, we’re building vehicles that make our roads safer, our communities cleaner and inspire our customers and employees to make the most of every journey. On this site you can view open positions for both Toyota Canada Inc. and Toyota Financial Services. For open positions at our Toyota Motor Manufacturing Canada plant located in Cambridge, please click here. You can also learn more about all three companies below. Toyota Canada Inc. Toyota Canada Inc. (TCI) is responsible for the marketing, sales, distribution and customer service of Toyota and Lexus products and services across Canada. With our 287 dealer partners, we strive to deliver industry leading experiences for our customers. TCI’s head office is located in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax, and Parts Distribution Centres in Toronto and Vancouver. Toyota Financial Services Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada. TFS is a member of Toyota Financial Services Corporation (TFSC), a wholly-owned subsidiary of Toyota Motor Corporation in Japan with the Canadian operation headquarters in Markham, Ontario. At Toyota Financial Services (TFS), you will help create best in class customer experiences in an innovative, collaborative and team focused environment. TFS is constantly seeking new ways to innovate by creating products and services that add value for our customers. Toyota Motor Manufacturing Canada Toyota Motor Manufacturing Canada (TMMC) is a world-class automotive facility with manufacturing plants located in Cambridge and Woodstock, Ontario. Having produced more than eight million vehicles, we are one of the largest Toyota Motor Manufacturing facilities in North America. Recent investments at its facilities in Ontario will allow for increased production of the top-selling Toyota RAV4 and RAV4 Hybrid models in addition to the Lexus RX 350 and RX 450H vehicles.
