Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. The Manager, Pricing Management & Data Operations (12 Month Contract) is responsible for leading critical operational functions that support pricing execution, corporate reporting, master data governance, and system administration. This role plays a key part in the end-to-end lifecycle of price and promotion management, data integrity, article creation, and business intelligence reporting. Collaborating cross-functionally with Merchandising, Planning, Finance, Marketing, Supply Chain, IT, and external vendors, the Manager ensures operational accuracy, streamlined execution, and data-driven decision-making. This role also provides leadership to a high-performing team and contributes to strategic planning and enterprise-wide initiatives. Key Responsibilities: 1. Pricing Management Oversee execution of price changes, markdowns, promotions, and employee discount programs. Ensure pricing accuracy, timeliness, and auditability across all systems. Partner with Planning, Buying, and Marketing teams to align pricing strategy and cadence. Monitor, analyze, and report on pricing performance metrics. 2. Master Data Management Lead the governance and maintenance of product master data including brand, vendor, class, lead times, taxes, FX/duty/freight rates, and attributes. Ensure data integrity across SAP, internal buying tool, Cognos, and related systems. Oversee SAP article creation and manual file uploads for service and leased articles. Maintain strong data quality processes throughout the product lifecycle. Maintain classification standards and ensure system updates are accurately executed 3. Corporate Reporting Manage the development and distribution of key corporate reports, including promo and off-price performance, full-price post-mortem, sell Through Bucket analysis, product reports, sustainability, and other key corporate initiatives. Deliver timely, accurate data insights to support executive-level decision-making. Fulfill ad-hoc data requests and develop dashboards using business intelligence tools. Ensure consistent and high-quality reporting delivery across all levels of the organization. 5. Recode Management Lead proactive recode initiatives and oversee system updates and reporting related to product recoding. 6. Data Integrity Develop and implement data standards and governance protocols to ensure system integrity. Monitor for errors and inconsistencies, implementing preventative checkpoints and resolution processes. Own compliance reporting and uphold adherence to governance standards 7. System Administration & Support Administer SAP, Internal Buying tool, and Cognos systems including version control and attribute management. Partner with IT for system enhancements, troubleshooting, and user support. Define and execute system strategies and application enhancements for Planning & Buying, including Cognos, SAP, MicroStrategy, and legacy platforms. 8. Ad-hoc Projects & Strategic Initiatives Lead and support enterprise and cross-functional initiatives related to product data, reporting, and pricing. Contribute to broader transformation programs and corporate initiatives. 9. Processes, Documentation & Training Create and maintain standard operating procedures (SOPs) and process documentation. Drive continuous improvement, automation, and optimization across pricing and reporting operations. Leadership Accountabilities Proactively plan and coordinate corporate initiatives to align cross-functional teams and ensure smooth execution. Act as a subject matter expert across Planning & Buying to align data models, reporting, and analytics strategies with enterprise objectives. Influence and contribute to corporate policies, procedures, and strategies related to pricing, data management, and reporting. Champion continuous improvement, leveraging data and process innovation. Collaborate effectively with senior leadership and business stakeholders. Recruit, develop, and retain a high-performing team, providing mentorship, coaching, and clear performance expectations. The ideal candidate: Bachelor’s or Master’s Degree in a field related to Business, Reporting & Analytics, Operations, Information Systems, or related field. 3–5 years of progressive experience in reporting, analytics, or pricing operations in a complex retail environment. Strong retail financial acumen and a deep understanding of merchandise systems and processes. Project Management or Six Sigma certification/knowledge is an asset.. Proficiency with SAP, Cognos, and other BI tools such as Power BI or MicroStrategy. Excellent analytical, organizational, and problem-solving skills Proven leadership experience with the ability to inspire and manage cross-functional teams. Strong communication and interpersonal skills, with a collaborative mindset. Comfortable managing competing priorities in a fast-paced environment. Strategic thinker with the ability to anticipate downstream impacts and align data solutions with business goals. Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.
