Come join one of Canada’s Top Small & Medium Employers in the Okanagan!
Mission Group provides team members with a competitive base salary, annual merit pay increases, paid vacation, a comprehensive benefits plan, a generous education
and training program, and more. In addition, team members can enjoy paid time off each month to volunteer for causes they care about!
Mission Group is looking for a part-time Community Manager to join our Property Management Team and work out of our office at Penticton office located at 285 Westminster Avenue. Reporting to the Senior Community Manager, the successful candidate will have the responsibility of managing daily operations on-site, monitoring and maintaining certain aspects of the property and grounds, providing maintenance duties as required, and building excellent tenant relations. The Community Manager is not required to live on-site but must live within a 10-minute drive of the property throughout their employment in this position.
Variable schedule, typically Thursday to Monday, 20 hours per week, and flexibility to accommodate operational fluctuations based on tenant needs and service requests.
What you’ll do:
Manage on-site operations several times per week which includes handling maintenance requests and resolving property issues.
Advertise suite availabilities, engage with prospective tenants and provide tours through building and suites, pre-screen potential tenants, conduct credit checks, and manage all applicable leasing processes and related documentation
Answer current/prospective tenant inquiries, and ensure issues and service requests are responded to in a timely manner
Oversee move-ins and outs, and conduct maintenance as required to return the suite to a high standard, including suite cleaning, or supervising cleaning staff for larger turnover months
Distribute notices as required and in accordance with the Residential Tenancy Act
Supervise contractors providing janitorial and landscaping duties, and complete minor common area and janitorial/landscaping duties when needed
Conduct general maintenance and repair capabilities, which include but are not limited to: light drywall patching and painting, HVAC adjustments and filter changes, adjusting doors, replacing smoke detectors, batteries, passcodes, shower heads, and trouble shooting mechanical, electrical and security systems
Actively participate in team and company meetings, providing insights and suggestions to improve processes and operational efficiencies
Perform administrative duties as required
Utilize on-site rental management software program to issue tenancy agreements and document rent payments
Respond to emergency calls on an on-call basis (rotating schedule)
What you’ll bring:
Minimum 1-2 years' experience as a residential community manager/resident manager,
Strong customer service and administration skills
Proficient with computer systems, including strong MS Office Suite skills (Word, Excel, Outlook)
Good knowledge of the Residential Tenancy Act and Personal Information Privacy Act of BC
Demonstrate a high level of integrity and professionalism, and a clean and professional appearance
Detail-oriented with the ability to work independently and prioritize workloads efficiently
Energetic, responsive team player with the ability to take initiative and work in a fast-paced work environment
Ability and willingness to work flexible hours
Ability to develop positive tenant relations and build a sense of community
Well developed customer service skills and ability to multi-task throughout the day
Strong communication and conflict resolution skills
Excellent task and time management skills
Valid driver’s license and a reliable insured vehicle
What we offer:
Competitive base pay and annual bonus program
Generous vacation and paid volunteering plans
Personal and professional development support
Dental care and extended health care benefits
Annual health spending account
Paid sick time
RRSP matching plan
Company team-building events
About Mission Group:
At Mission Group we create places for people to flourish. We don’t just build homes – we also work hard at building communities, careers, and opportunities. Our team members are not just employees, they are also the current and future workers, experts, entrepreneurs, and leaders in our industry. Whatever path they’re on, we take pride in helping them achieve their goals while they’re helping us achieve ours.
Try a new path. See where it can take you.
