Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. As a Chemical Support Engineer, you will be the primary support for your district to ensure treatment chemicals and equipment are used effectively, economically and safely at accounts within the district. You will also assist and work alongside sales account managers with the design and implementation of treatment programs. What You'll Do: Routine service visits and testing as required to ensure safe and effective treatment programs within the pulp and paper industry. Update databases with each service visit and generate weekly service reports as required Assists with technical issues at customer sites, brings any issues to the customers attention and puts together a plan for corrective action – ensures the sales account manager is kept informed Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required Assist with data analysis on program performance Routine monitoring and maintenance of feed equipment as required Participate in technical training opportunities for advancement of skills and knowledge What You'll Bring: Bachelor’s Degree (Science or other technical degree). Solving complex and non-routine technical problems Strong relationship management skills Industry and customer literate, or ability to pick up industry and Solenis technologies quickly Drive for results; proactively addresses complex issues Fluency in Microsoft Office (Word, Excel and PowerPoint) Must live within the La Tuque area Must be able to pass a criminal background check. Must have a Valid Driver's License and Motor Vehicle Record Perks! Continuous professional development with many opportunities for growth! Recharge with 3 weeks of vacation and 3 additional floating holidays Competitive Base Salary, Incentive Plan and Annual Merit Increases Relocation assistance Company Laptop, Phone En tant qu’ingénieur de soutien chimique, vous serez le principal point de contact pour votre district afin de garantir que les produits chimiques de traitement et les équipements sont utilisés de manière efficace, économique et sécuritaire chez les clients de la région. Vous assisterez également les gestionnaires de comptes dans la conception et la mise en œuvre de programmes de traitement. Ce que vous ferez : Effectuer des visites de service de routine et des tests au besoin pour assurer la sécurité et l’efficacité des programmes de traitement dans l’industrie des pâtes et papiers. Mettre à jour les bases de données après chaque visite de service et générer des rapports hebdomadaires, selon les besoins. Apporter un soutien en cas de problèmes techniques sur les sites des clients, signaler toute problématique aux clients et élaborer un plan d’action correctif — tout en tenant le gestionnaire de compte informé. Identifier des opportunités de croissance chez les clients existants et soutenir les initiatives de développement auprès des clients potentiels. Aider à l’analyse des données sur la performance des programmes. Assurer la surveillance et l’entretien de routine des équipements d’alimentation, selon les besoins. Participer à des formations techniques afin de faire progresser vos compétences et vos connaissances. Ce que vous apporterez : Baccalauréat en sciences ou dans un domaine technique connexe. Capacité à résoudre des problèmes techniques complexes et non routiniers. Solides compétences en gestion des relations clients. Connaissance de l’industrie et des clients, ou capacité à apprendre rapidement le secteur et les technologies de Solenis. Sens des résultats ; aptitude à gérer de manière proactive des enjeux complexes. Maîtrise de Microsoft Office (Word, Excel et PowerPoint). Résidence dans la région de La Tuque. Capacité à réussir une vérification des antécédents criminels. Permis de conduire valide et bon dossier de conduite. Avantages : Développement professionnel continu avec de nombreuses possibilités d’évolution! 3 semaines de vacances et 3 journées flottantes supplémentaires pour se ressourcer. Salaire de base compétitif, programme d’incitation et augmentations annuelles au mérite. Aide à la relocalisation. Ordinateur portable et téléphone fournis par l’entreprise. We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include health, dental, vision and a defined contribution pension plan, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an equal opportunity employer. Applications from all qualified individuals are welcome, and will be considered without regard to any ground protected by human rights legislation, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, and disability. Solenis provides reasonable accommodation to individuals with disabilities in the recruitment process, and invites candidates to let us know about their accommodation needs. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team. Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis. Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company.
