Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Human Capital (HC) Management Level Senior Manager Job Description & Summary The Human Capital (HC) team at PwC Canada includes Human Resources, Learning & Development, and Talent Management professionals. The HC team's vision is to attract, develop, reward and manage diverse and authentic leaders, at all levels, who build strong relationships and serve our clients well. We do this by partnering with our business leaders to engage and retain our people through listening to their needs and designing innovative people solutions. Our goal is to ensure PwC remains an employer of choice and delivers a unique people experience. The Strategy and Leadership (S&L) L&D Senior Manager will support the development pillar’s vision of driving value to our people, business and clients by fostering a culture of continuous learning. They will cultivate an environment where education, coaching and teamwork are valued and our people actively seek challenging opportunities to learn and develop to their full potential. The S&L L&D Senior Manager is responsible for formulating, recommending and executing on a strategic plan for firm-wide business skills development. This includes assessing, designing, developing and implementing learning solutions, from inception through to business impact, to support the cultivation of business skills within our organization. (Examples include, but are not limited, to client relationship skills, onboarding of new joiners, PwC Experience, sales and relationship management, communications skills, management skills etc). An added part of their role will be to reimagine the possible and look for new ways to innovate and transform the programs within Strategy and Leadership and the greater L&D Dev Pillar. Meaningful work you’ll be part of As a Learning and Development Senior Manager, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high-quality client service, and operational efficiency. Responsibilities include but are not limited to: Formulating, recommending, and executing on a strategic plan for firm-wide business skills development Assessing, designing, developing, and implementing learning solutions to support the cultivation of business skills within our organization Reimagining and innovating program offerings within Strategy & Leadership and the greater L&D Development Pillar Identifying, building, and managing relationships with key stakeholders, including the business and Human Capital Understanding business unit strategies and contributing to the development of a learning plan to support these strategies Identifying learning and performance needs and implementing effective learning approaches and educational technologies Researching and providing thought leadership on business skills development Evaluating and assessing the effectiveness of learning strategies and recommending changes Sourcing, negotiating, and working with outside suppliers to develop cost-effective programs Managing and accounting for project budget Overseeing or organizing/delivering instructor briefings, skills training, and train-the-trainer events Determining compliance and metric information required and analyzing results to determine appropriate action Coaching, managing, and developing other L&D managers and project planners Leveraging the PwC Global Network to share ideas, best practices, and content Experiences and skills you’ll use to solve A post-secondary education, ongoing learning efforts, and professional membership that demonstrate a commitment to the Human Capital profession and the ability to acquire and apply commercial and technical expertise Knowledge of adult learning theory; learning needs and performance gap analysis; content development routines; instructional design; and assessment/evaluation of learning Understanding of the strategy and priorities of the business and how they translate into learning & development priorities An open and consultative mindset to look for innovation, change, agile thinking, and adaptability Knowledge of business skills frameworks and methodologies Team player with excellent consulting skills, strong oral and written communication, and a senior presence Strong interpersonal skills including the ability to maintain collaborative relationships Development of self and others through on-the-job coaching and performance management Strong project management skills, including the ability to prioritize multiple projects, work to tight deadlines, and align resources to ensure priorities are met Understanding of change management issues and ability to work with technology or learn new software PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer. This is a 12-month full-time contract opportunity Why you’ll love PwC We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching, Coaching and Feedback, Communication, Content Curation, Content Strategy, Contract Management, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions {+ 40 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation. Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons. Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation. You know us. We want to know you. Your career is just that; yours. You choose it. You live it. You make it happen.To get the best from it, you need the best opportunities. That’s why opportunities are at the heart of a career with us. Opportunities for you to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
