Work Location Value Buds Adelaide Role and responsibilities include, but are not limited to: Customer Offering • Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs. • Facilitate a welcoming and positive atmosphere for everyone in the store. • Educate customers about cannabis products, strains and consumption methods. Day to Day Operations • Promote our culture and brand by participating in merchandising and promotional activities. • Work in partnership with Store Managers and other team members to generate sales. • Maintain a high level of product and service knowledge; staying up-to-date with industry legislation, trends and new products. • Participate in routine store maintenance and ensure cleanliness is a priority. • Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures. • Monitor inventory and re-stock product regularly. Regulatory Adherence • Comply with all OH&S (Occupational, Health, and Safety) policies and procedures. • Support and promote Value Bud's and AGCO's (Alcohol & Gaming Commission of Ontario) social responsibility programs. • Comply with Alcanna policies, standard operating procedures, and practices. Experience and Qualifications • Minimum one (1) year of customer service experience. • Minimum one (1) year of retail and/or hospitality experience. • Cannabis, liquor or healthcare experience is preferred. • High School Diploma or Post-Secondary education preferred. • Must have valid CanSell certification or be willing to obtain it. • Must complete and pass a Criminal Record Check. • Working knowledge of regulations as it pertains to selling cannabis in Ontario. Personal Characteristics and Requirements • Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers. • Ability to think on your feet and creatively problem solve. • Open minded and constantly identifying ways to improve. • Passionate about creating a positive, memorable, and tailored experience for every customer. • Team player who is passionate about supporting the overall success of the business. • Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times. • Must be 18 years of age or older. SNDL is a vertically integrated, multi- segment, multi-banner retail operator, and Canada’s largest regulated product platform. To learn more about SNDL– please watch the video below: https://sndl.com/Overview/Videos/default.aspx#gallery-1
