Why Work Here?
Employees at ATCO are offered endless variety. We are entrepreneurial with a large degree of autonomy and freedom, experiencing new situations and learning opportunities every day. We believe in creating a workplace where you can thrive professionally while contributing to something greater, serving our communities and shaping the future.
About the Role:
As Environment Manager, you will support the strategic and operational needs of ATCO. You will optimize the ATCO’s IT environments, ensuring consistency, maximizing business benefit and efficiency. You will provide technical consultancy on environments and software deployment - expertise on underlying infrastructure, technologies and tools (across all IT application development areas).
The various software development environments we operate are a strategic investment for ATCO. They allow our regulatory, non-regulatory and operational solutions to be developed, tested, supported and run. They help us all ensure that software/data/configurations deployed into the production environment work the first time as intended to provide great experience for our customers and internal teams alike.
What You Get to Do:
Environment Set-Up and Management
Work closely and collaboratively with other technical resources on cross-functional solutions
Manage the creation of new test environments as required, engaging architecture and project teams to capture functional and capacity requirements and ensure the environment is correctly provisioned to meet those requirements. Also ensure that it accurately reflects production environment.
Develop/maintain environment management best practices and standards
Be a single point of contact for test environment provisioning and availability
Capture and/or review project/program environment and data requirements, managing the provision of environments and data to meet those requirements
Ensure environments are maintained to agreed service levels by support functions and 3rd party suppliers
Work with the IT teams to ensure that test environments are monitored, and application version and patches are coordinated and deployed timely
Plan and coordinate with projects for scheduled data refresh to facilitate project delivery
Keep track of code/config deployed across various environments to maintain consistency
Issue Identification, Resolution and Risk Analysis
Proactively identify environment issues that could impact testing, development or the on-time delivery of projects/programs
Actively drive any issues to resolution by fixing or coordinating with the respective teams
Communicate and report all environment delivery related issues and progress to the appropriate stakeholder/requestor
Implement process or technology to permanently address recurring issues
Scheduling
Manage the scheduling of new environments, plan for scheduled upgrades and data refresh activities
Manage test environment bookings and schedule clashes
Create the plan for environment refresh and planned patches
Improvements and Automation
Champion and develop automated provisioning and configuration management
Assist with process and release/deployment automation
Accountable to develop, measure and report on environment availability and performance metrics
Manage any incidents of poor environment performance to continually improve testing deliverables
Implement a framework for supporting DevOps and working towards CI/CD with the change/development teams
Analyze ATCO’s existing environment and testing practices, suggesting areas to improve and automate, taking lead on implementing the needed improvements
Build a better experience for direct customers/stakeholders and for all of IT
Drive change throughout IT and our business in the best interest of environment best practices, automation, efficiency and testing success
What You Bring:
Bachelor’s degree in Computer Science, Information Technology or related field
Minimum of 7 years’ experience in environment management and experience with cloud platform management, preferably Oracle Cloud Infrastructure
Demonstrable leadership experience in working with technical teams
Proven ability to successfully manage external partners/vendors
Strength in identifying complex problems and finding creative solutions
Track record of successfully delivering test environments and managing conflict within complex technology projects
Strong understanding of overall IT architecture and cloud solutions
Outstanding communication skills, both written and verbal
Strong analytical, technical and problem-solving skills, with a high attention to detail
Familiarity with cybersecurity guidelines and best practices
Understanding of testing processes and how they fit within the project delivery processes
Excellent communication skills to provide management support to all stakeholders involved.
Initiative to understand the industry practices and continuously work to mature this domain.
Proven ability to respond well to change and maintain flexibility while keeping focus on objectives
Knowledge of ITIL framework
Experience working in different IT operating models
Experience in Configuration Management
Knowledge of Release Management Practices
What We Offer:
A culture based on caring, integrity, agility, collaboration, and striving for excellence
Competitive compensation
Flex benefits
Tuition assistance program
Training and mentorship programs
Charitable donation matching
We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.
ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.
In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.
