ABOUT EVENTCONNECT
At EventConnect, we’ve built a team of sports and technology enthusiasts who work each day to support our partners. Our product, EventConnectTM connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.
EventConnect's head office is located in downtown London, Ontario however we welcome all applicants from London and the surrounding areas. Our workspace is open, fun, and is filled with productive energy. We value teamwork, integrity, innovation, intuitiveness, and reliability. We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.
EVENTCONNECT OFFERS
Competitive salary and benefits
Casual but energetic work environment made for today’s workers
Performance-driven culture
Growth opportunities
IT equipment provided
A culture of teamwork, celebrations of success, social gatherings and goal-oriented work
ABOUT THE ROLE
At EventConnect, our clients are the focus of our teams each and every day. As a Hotel Contract Specialist, you are the first point of contact for our hotels. You will have the opportunity to establish the best first impression of their experience with our team and that is invaluable. Each day, you will work to negotiate and secure the best hotels and rates for our events and train hotels on our platform in order to create value for both the hotels and the athletes/families.
RESPONSIBILITIES
Successfully negotiating, planning, coordinating & executing hotel room block agreements with hotels
Negotiating concessions to meet minimum targets per room night on revenue, points & comp rooms
Direct phone & email communication with NSOs, CVBs, Hotel Sales Representatives, Vacation Rental Representatives and Contracting Companies
Training and Supporting Contracting Companies on Software and Contracting Process
Go Live calls with Contracting Company Partners including Event Validation to ensure adequate inventory levels
Analyze and initiate event strategies that include but are not limited to projections, room consumption, blocking percentage, reservations per travel team, washing and complimentary rooms
Provide event analytics for Post Event Analysis reports & renewal strategies
Be an active participant in maintaining partner relationships (strategy calls, partnership growth, event renewals, meeting partner expectations)
Drafting & reviewing contracts
Loading of contract data into EventConnect software
Training hotels on the use of EventConnect software
Maintenance of events for adequate available inventory
Upholding contract terms; including but not limited to room types, room amounts, rate clauses, walk policies and general discrepancies
Initiating conversations or actions required on low-performing events
Clearly communicating and following documented processes with internal departments on strategies, tasks and general updates
Participation with rotating on-call schedule for company emergency phone line
Attending all scheduled in-person or Zoom meetings
QUALIFICATIONS
Ability to multitask and be agile in a fast-paced environment
Knowledge of the hotel industry and brand standards
Knowledge of Vacation Rentals and Condos
Intimate knowledge of hotel contracts and ability to contract
Ability to calculate revenue minimums and understand revenue targets
Negotiation skills
Accepts and welcomes new challenges
Accountable for being a team member and contributing to goals
Friendly, professional and confident nature both on the phone and through email communications
Strong problem-solving skills and ability to collaborate with others
An organized approach to completing your work to ensure clients and hotel relationships are strengthened
A University or College graduate
A minimum of 2-year hotel or hospitality experience
EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.
We thank all candidates who apply. Only those selected for screening and an interview will be contacted.
