Drive for Excellence
Delivering top tier service for over four decades, Audi Niagara is an award winning team who believes in a personalized guest experience. We offer a first-class sales and service consultation while maintaining our commitment to supporting local communities across Niagara.
Audi Niagara is currently seeking a high energy and motivated Sales Consultant to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service to customers visiting our dealership.
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
Great Experience: Every customer is entitled to a great experience
Integrity: We are honest and transparent in our actions
Diversity: We are stronger through the inclusion of people, brands and ideas
Innovation: We passionately embrace opportunities for new and continuous improvements
Empowerment: We encourage and support our people in taking initiative
Giving Back: We positively impact the communities in which we live, work and raise families
Here’s what you’ll deliver:
Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations
Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs
Project a positive attitude for the benefit of our customers and fellow employees
Ensure that all work performed is thorough, accurate, and completed in a timely fashion
Work effectively without supervision
Attend factory-sponsored and dealer-specified training classes as scheduled by management
Answer Customer Service phone calls relating to car sale inquiries
Ensure customer car quotes are competitive and reasonable
Keep customers updated by phone as to the progress of their vehicle’s delivery
Inform customers when vehicles are ready to be picked up
Keep abreast of new equipment, features and tools available and recommend purchases
Account for all documents; ensure that none are missing
Follow up with the factory and distributors regarding late vehicle deliveries.
Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC)
Ability to work in adherence to company safety standards at all times
Comply with all company policies, standards and procedures
Other duties as required by management
What you need to succeed:
Automotive Sales Experience preferred
OMVIC Certification is required and you must be willing to get OMVIC Certification
Dealer CRM system experience is required
Must have a valid Ontario Driver's License and good driving record
Strong computer skills
Able to effectively communicate both verbally and in writing
Strong time management and organizational skills
Proven ability to deliver exceptional customer service
Excellent problem-solving and organizational skills
Ability and willingness to be flexible under changing conditions
Ability to be creative and persuasive in negotiating
Ability to exhibit professionalism with a positive attitude under pressure
Well-spoken, friendly and articulate
Ability to maintain a high degree of confidentiality
Must be available to work on Saturdays
Must be willing to be flexible with work schedules
What’s in it for you?
Excellent management support and guidance
Opportunities through our Internal career mobility program
Access to health, dental and vision insurance
Disability, critical illness and life insurance for the unexpected
Our Employee Assistance Plan (EAP) for you and your family's wellness
Discount on vehicles, service and parts for you and your family
Discounts to retailers and service providers across the country
Free and engaging employee events
Did we mention we love giving back to our communities?!
This compensation range will be based on knowledge, experience, commission and bonus earnings
Job Type: Full Time - Permanent
Compensation: $65,000 - $110,000 per year
Performance Auto Group is a leading automotive company in Southern Ontario with over 2000 employees, 23 brands and 45 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet Direct, Ontario's largest indoor used car showroom.
We thank all applicants; however only those contacted for an interview will be considered. We are an equal opportunity employer and welcome applications from people with special needs. Accommodations will be provided throughout the selection process as requested. For any inquiries please email us.
