Reporting to the Senior Director of US and Group Functions Division Controls, the Manager, SOX Controls plays a key role in the management of US Segment day-to-day execution of financial control procedures within the operations areas, accounting and actuarial shared service groups and operational risk framework, which includes: SOX & MAR coordination Design of controls and best practices Liaison with operational financial controls External audit coordination Actuarial valuation controls Reinsurance controls Incident reporting The position will provide opportunities to build on competencies such as design and implementation of controls, process documentation, collaboration and coordination across business areas including Audit Services and external audit, project management and developing knowledge of John Hancock operational and actuarial controls/processes. Position Responsibilities: Build effective relationships with the Insurance operational leads, business unit/shared service actuaries, Audit Services, external auditors, and accounting shared service providers. Compile the operational quality assurance on a quarterly basis to facilitate the review by key actuarial team members. Effectively manage the SOX/MAR walkthroughs and quarterly and annual audits of the assigned business area/shared service while closely monitoring progress and responding to audit inquiries as needed. Provide regular status reports to the Senior Director, Audit Services and external audit. Compile the walkthrough documentation for SOX/MAR controls to external audit standards. Assist in the assessment and review of the adequacy of controls and any deficiencies noted within the business area/shared service overall actuarial framework. Collaborate with Audit Services to share best practices and maximize efficient and effective use of resources. Present findings and recommendations to the business owners and Controls Director using strong written and verbal communication skills. Design solutions to manage risk and provide insight into processes and controls. Coordinate the work required to support external auditors. Drive the continuous improvement of the business area/shared service’s controls framework, methodology, tools & reporting. Maintain a high level of responsiveness to internal & external auditors, ensuring adherence to professional standards. Opportunities for Cross utilization with US Finance Segment on projects, financial reporting, and other areas. Required Qualifications: Bachelor’s degree in accounting or finance or equivalent work experience. Minimum of 5 - 7 years accounting experience, public accounting experience a plus. Working knowledge of SOX, MAR, and IFRS/NAIC accounting guidelines are a plus. Strong interpersonal skills, including the ability to influence management at various levels of the organization. Detailed oriented with strong organization and project management skills. Excellent customer focus and a commitment to quality while still meeting deadlines. Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others. Strong analytical and inquiry skills to understand operational and valuation processes and controls. Self-motivated, ability to work independently and with teams at the Boston & Toronto locations. Strong computer skills and advanced knowledge of Microsoft Excel Preferred Qualifications: CPA designation preferred When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Boston, Massachusetts Working Arrangement Hybrid Salary range is expected to be between $90,225.00 USD - $162,405.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency Company: John Hancock Life Insurance Company (U.S.A.) We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
