TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. Join our team and what we’ll accomplish together As an Configuration Analyst, you’ll contribute to the successful configuration and deployment of our proprietary Telus Health software. You’ll support clients through implementation and post-go-live phases, applying your growing industry knowledge and technical skills in a collaborative team environment. What you’ll do Support the configuration of employee benefit platform with our proprietary TELUS Health software to meet the unique needs of new and existing clients. Perform analysis on business requirements Participate in solution design sessions with senior team members and translate findings into system specifications. Collaborate with team leads and implementation managers to ensure timely delivery of tasks. Set realistic and achievable expectations for deliverables. Conduct initial testing of configured solutions and support defect resolution. Help prepare training materials and contribute to knowledge transfer sessions. Maintain accurate project documentation and status updates. Participate in internal training and team discussions to continue building your expertise. Support special projects and ad hoc initiatives as assigned. Promote teamwork and collegiality in the work environment Promote TELUS Health as the service provider of choice in the industry Observe the corporate values of TELUS Health What you bring 2–3 years of experience in benefits administration, HRIS, payroll systems, finance systems implementation, or a related industry Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent work experience is required Solid SQL knowledge and proficiency in at least one coding language. Methodologies: Familiarity with agile methodologies and iterative solution development. Strong analytical and problem-solving skills to tackle complex system challenges. Exposure to ASP, ASP.NET, HTML, JavaScript Self-directed, dedicated team player who demonstrates the ability to take initiative Excellent communication, organizational and interpersonal skills Excellent time management skills and the ability to manage multiple assignments Reliable, consistent, flexible and adaptable A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way. A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world. Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone. Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
